The protection of your personal data is important to you - and for us as well.
Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection.
Schenker Europe GmbH, Edmund-Rumpler-Straße 3, 60549 Frankfurt is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any question, suggestions and/or criticism in relation to data protection, please contact:
Schenker AG
Maik Goehrke
Kruppstraße 4
45128 Essen
dataprotection@dbschenker.com
All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.
If you register for one of our newsletters, we collect and process the data you provide, such as: E-Mail address. In this case, we may use your e-mail address for promotional purposes.
For the newsletter registration we are using the double-opt in procedure. This means that after the registration you receive an E-Mail from us, in which we ask you to confirm that you wish to receive the newsletter. If you sign up for our newsletter we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration and confirmation. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection.
If you registered for one of our newsletters, we may collect information on whether and when you opened the newsletter. For this, newsletters may contain a tracking pixel that is embedded in each E-Mail sent in HTML format.
You can withdraw your consent and deregister from the newsletter any time by clicking the deregister link at the end of your newsletter.
This will not affect the lawfulness of the processing based on your consent before the withdrawal. A deregistration will be interpreted as withdrawal. If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.
The legal basis for collecting and processing your data by newsletters is your separate consent, Art. 6(1)(a) GDPR.
To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.
To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.
For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures, for example, if you ask about our products or services.
If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.
If you click on a link to an external page, you will move outside the pages of pulse.dbschenker.com. Schenker Europe GmbH is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.
Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).
The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.
For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.
External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.
Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.
Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.
We use cookies on our website. Cookies are small text files in which personal data may be saved. Cookies help to use this website more easily. Cookies help to ensure the safety and functionality of our website.
We differentiate between cookies that are strictly necessary for the technical functions of this website and those that are not necessary. The use of this website is generally possible with strictly necessary cookies, only.
You can choose which types of cookies shall be allowed. Therefore, we want to give you the opportunity to make an informed decision for or against the use of cookies that are not strictly necessary for the technical functioning of the website. The use of this website in its entirety will not be affected by this.
We therefore inform you here about the type and scope of the intended use of cookies on our web pages.
In general, you can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired.
Cookie categories
These cookies are necessary for the operation of this website and cannot be denied, because otherwise this website would not work properly. These cookies include security and session cookies and are active from the start of your visit to our website until the end of the respective browser session. Session cookies are automatically invalid and deleted as soon as you close your internet browser.
Strictly necessary cookies enable to move around the website and use its features, such as setting your privacy preferences, logging in or filling in forms. Without these cookies, services requested through usage of our website cannot be properly provided. For example, session cookies are used to identify you when visiting the website for the duration of the active session. In addition, these cookies serve for data security, and prevent data and content from being manipulated, accessed, and transmitted to other systems by third parties.
The legal basis for using strictly necessary cookies is Art.6(1)(b) GDPR.
These required cookies are used:
| Description/ Provider | Cookie name | Purpose and content | Storage Period |
| internal | privacy-notice-responded | To know if the user has decided on privacy settings and that the banner does not need to be shown anymore | 10 years |
| Internal*currently being phased out | isCookiePopupAccepted | To know if the user has decided on privacy settings and that the banner does not need to be shown anymore | 10 years |
| Internal | allow-adobe-analytics | has user allowed using Adobe Analytics | 10 years |
| Internal | allow-eloqua-tracking | has user allowed using Oracle Eloqua | 10 years |
Statistics cookies make our website easier to use. These cookies remember choices you make, e.g. the selected language or the region you are in. They ensure that once the language has been selected, it is retained and applies for the duration of the active session and continues to be provided to you when you navigate through different pages.
Statistics cookies allow us to collect information about your use of this website. They provide us with statistics, e.g. which pages were visited mostly, which information were inserted and how visitors navigate through our website. These cookies help us to improve the user friendliness of this website.
These cookies include session cookies that are active from the start of your visit to our website until the end of the respective browser session. Session cookies are automatically invalid and deleted as soon as you close your internet browser.
The legal basis for using performance and analysis cookies is Art.6(1)(a) GDPR.
You can withdraw your choice any time with future effect by deactivating the respective cookie category in the Cookie Settings.
These performance and analysis cookies are used:
| Description/ Provider | Cookie name | Purpose and content | Storage Period |
Adobe Analytics | s_ecid | This cookie is set by the customer's domain after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1 party state and is used as a reference ID if the AMCV cookie has expired. Check AMCV cookie here for more details. | 2 years |
Adobe Analytics | s_cc | This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True"); This cookie is a session cookie and expires when the browser is closed. | Session |
Adobe Analytics | s_sq | This cookie is set and read by the JavaScript code when the ClickMap functionality or the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user; this cookie is a session cookie and expires when the browser is closed. | Session |
Adobe Analytics | s_vi | Unique visitor ID time/date stamp | 2 years |
Adobe Analytics | s_fid | Fallback unique visitor ID time/date stamp | 2 years |
Marketing cookies and other technologies are used to provide you with ads that are relevant to you and your interests. We use cookies and technologies of third parties that process personal data on our behalf. We have selected and contracted our partners carefully. If you do not allow marketing cookies you will not receive our targeted advertisements.
The legal basis for using marketing cookies is Art.6(1)(a) GDPR.
You can withdraw your choice any time with future effect by deactivating the respective cookie category in the Cookie Settings.
These marketing cookies are used:
| Description/ Provider | Cookie name | Purpose and content | Storage Period |
| Oracle Eloqua | _guid | This cookie is used to evaluate the user behavior of the data subject who has used our website and to create user activity reports related to the use of our website | 13 months |
This website uses Adobe Analytics, a web analysis service from Adobe Systems Software Ireland Limited (Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland). By using this analysis service, we aim to ensure that our website is designed to meet the requirements and is continually being optimized. We also use the analysis service to statistically record the use of our website which we evaluate in order to optimize our content.
Adobe Analytics uses cookies with a lifetime of 24 months which are stored on your end-user device and enable your use of the website to be analysed.
The information generated by the cookie is transferred to and stored on an Adobe server in the European Union. Prior to this, since a procedure for anonymizing your IP address is activated on this website, your IP address will be shortened. Adobe will use this information in order to evaluate for us your use of the website, to compile reports on website activities and to carry out additional services, on our behalf, relating to use of the website and the internet. This enables us to assess how often different sections and texts on our web pages are read, and whether or not our website design influences the extent of website usage. The statistics obtained enable us to improve our content and make it more interesting for you as a user.
Adobe shares this information with us exclusively as aggregate data showing general site usage. This data has no personal content and cannot be traced back to an individual.
Our service providers are contractually obliged to handle your data in accordance with privacy requirements.
The legal basis for the use of Adobe Analytics is Art. 6(1)(f) GDPR.
You can opt out of the creation of pseudonymized user profiles at any time. There are several ways of doing this:
1.) You can opt out Adobe Analytics by clicking the following link to place the deactivation cookie in your browser:
Click here to opt-out from Adobe Analytics
2.) You can also prevent storage of the cookies used for creating profiles by setting your browser software accordingly.
Please note: if you delete the cookies on your device, the opt-out cookie will also be deleted so you will need to reactivate your opt-out.
dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.
The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.
Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.
The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html
We integrate content from Google Maps on our site. In the default setting, this service is inactive for us, but you can activate it.
By clicking on the link to display the map ("Activate map"), you will be connected to Google Maps. In doing so, you transmit personal data (at least your IP address) to Google. Then the external content will be displayed to you. Google is solely responsible for the associated data processing. What other data is processed in this process is beyond our knowledge and influence. The company providing the service in the European Union, the European Economic Area and Switzerland is Google Ireland Limited, a company registered and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.
You can find more information about data protection at Google here: https://policies.google.com/privacy
We embed content from YouTube on our site. By default, this service is inactive on our site, but you can activate it.
By clicking on the link to play the video, you will be connected to YouTube and the external content will be displayed. In this process, Google, as the operator of YouTube, sets cookies and pixel tags for the personalization of advertising and search results. Google as the operator of YouTube is solely responsible for this data processing. What data is processed here is beyond our knowledge and influence. The company that provides the service in the European Economic Area and Switzerland is Google Ireland Limited, a company registered and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.
Further information on Google's data protection can be found here: https://policies.google.com/privacy.
If you activate the checkbox, we will remember your decision and show you future videos without you having to activate YouTube's offer again. We set a cookie for this purpose. We do not transmit any data to Google as the operator of YouTube. The cookie has a functional duration of .... [please add]. You can change your decision at any time by deactivating the checkbox again here: YouTube
1) The party responsible for processing of personal data
Schenker Europe GmbH, Edmund-Rumpler-Straße 3, 60549 Frankfurt is the party responsible for collecting and processing your data.
If you have any question, suggestions and/or criticism in relation to data protection, you may contact our data protection officer under dataprotection@dbschenker.com
2) Which data do we collect and why do we process the data?
You can find us in social media with our own company appearance. In this way, we would like to provide you with a broad, multimedia offer and exchange ideas with you on important topics for you. In addition to the respective provider of a social network, we also collect and process personal user data on fan pages. This notice also informs you of what information we collect from you on our social media appearances, how we use them, and how you may object to our use of the data. The respective data processing purposes and data categories can be found in the respective offer, which is detailed below. The activities carried out by us and described in more detail below in social media are based on a balance of interests pursuant to Art. 6 para. 1 lit. f) GDPR.
The TikTok channel dbschenker-official makes it possible to show moving image contributions with individual corporate design. The films are tailored to the target group and report on the latest news at DB Schenker, explain complex relationships and help to present the diversity of the company.
When you visit our TikTok channel, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, collects, stores and processes your personal data in accordance with its privacy policy. The privacy policy can be found here.
We do not process any data beyond this.
3) Are data disclosed to third parties?
For the provision of our offer usually the involvement of instruction-dependent processors is required, such as data center operators, printing or shipping service providers or other parties.
External service providers who process data for us on behalf of us are carefully selected by us and contractually strictly committed. The service providers work according to our instructions, which is ensured by strict contractual arrangements, by technical and organizational measures and by additional controls.
Moreover, your data will only be transmitted if you have given us an express consent or as a result of statutory provisions.
We point out that when processing through TikTok data of users may be processed outside the territory of the European Union. This may result in risks for the users because e.g. enforcement of user rights could be made more difficult. For details, please refer to the privacy policy of TikTok.
We do not transfer data to third countries outside the EU / EEA or to an international organization unless there are adequate safeguards. These include the EU standard contractual clauses and an adequacy decision by the European Commission.
4) When will your data be deleted?
If we have collected personal data from you, we only store it for as long as it is necessary for the fulfillment of the purpose for which it was collected (eg in the context of a contractual relationship) or if this is provided for by law. Thus, we save your data in the framework of a contractual relationship at least until the complete termination of the contract. Subsequently, the data will be kept for the duration of the statutory retention period.
5) What rights do users have?
You can request information about what data is stored about you.
You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship.
You have the right to appeal to a supervisory authority.
You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
You may object to the processing of data for reasons that arise from your particular situation, if the processing of data is based on our legitimate interests.
You can contradict the advertising approach at any time with effect for the future (advertising contradiction).
To exercise your rights, send an email to: dataprotection@dbschenker.com
With regard to data processing on social networks, we recommend that you respond to requests such as: for information or other questions about user rights, to apply directly to the respective social network for a cancellation request, since only the Social Media networks have full access to your user data. If you no longer wish to use the data processing described here in the future, by using the functions "I do not like this page anymore" and / or "Unsubscribe from this page" you can unblock your user profile from our site.
6) New functions, updating of the Privacy Policy
We adapt the privacy policy to changed functionalities or changed legal situations. Therefore, we recommend that you read the privacy policy at regular intervals. If your consent is required or parts of the privacy policy contain provisions of the contractual relationship with you, the changes will only be made with your consent.
We adapt the privacy policy to changed functionalities. Therefore, we recommend to read the privacy policy when you visit the new version of pulse.dbschenker.com.
Updated: August 8th, 2022