WMS Subject Matter Expert (SME)

Position Description Summary: WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * • Configuring WMS system to meet business processes. * • Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT. * • Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary. * • Clearly document details of WMS issues including steps to recreate the issue when escalation is required * • Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems. * • Assist training new hires on WMS * • Participate in cross-functional improvement projects * • Clearly document and communicate system change requests. * • Ensure adherence to WMS best practices per defined standard operating procedures and work instructions. * • Pursue continuous personal and organizational improvements * • Maintain a high level of quality in work performed. * • Maintains a clean and safe work environment * • Follows all SOP and safety guidelines. * • Demonstrate knowledge and understanding of business operations * • Possess excellent inter-personal and communication skills. * • Performs all other duties deemed necessary to support the WMS system and operation. * The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

* Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): *

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

401(k)

The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit

We offer direct deposit to all employees.

Holidays

On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity