Logistics Officer, Contract Logistics/ SCM, Operations (Customer Service)

• Coordinate daily logistics operations including inbound and outbound shipments.
• Communicate with customers regarding delivery schedules, delays, and shipment tracking.
• Handle customer inquiries, complaints, and feedback professionally and efficiently.
• Prepare and manage shipping documents such as delivery orders, invoices, and packing lists.
• Liaise with transporters, warehouse teams, and suppliers to ensure timely dispatch and receipt of goods.
• Monitor inventory levels and assist with stock movement and reconciliation when needed.
• Maintain accurate records of all logistics activities and customer interactions.
• Track deliveries and proactively resolve any transportation or delivery issues.
• Support customs clearance and compliance with import/export regulations if required.
• Contribute to continuous improvement in logistics and customer service processes.

• Minimum SPM, Certificate in related industry
• Basic Speaking, Reading, Writing English
• Basic Computer knowledge
• Basic Knowledge of WMS
• Microsoft Excel knowledge is a plus
• Minimum 1 year experience in warehouse operations (optional) 

Employee Insurance Benefits

We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Malaysia.