احصل على ما تبحث عنه بالتحديد

  • الرجاء تحديد موقعك ولغتك

  • Terms and Conditions (T&C)

    Find out about the general terms and conditions (T&C) of our various booking sections.

    A variety of services are available at this Internet presentation, for which different "General Terms and Conditions" apply. You will find the T&C of the individual corporate divisions or associated companies of Schenker AG and/or Deutsche Bahn AG on the relevant pages.

    FIATA MODEL RULES 

    These Rules (FIATA Model Rules PDF-Download) apply when they are incorporated,  in writing or otherwise, into a contract by referring to the " FIATA Model Rules for Freight Forwarding Services".

    Whenever such reference is made, the parties agree that these Rules shall supersede any additional terms of the contract which are in conflict with these Rules, except insofar as they increase the responsibility or obligations of the Freight Forwarder. The Rules contain monetary limits for the liability for loss/damage to Goods, delay,  and other types of damages.

    Freight Forwarding Services means services of any kind relating to the carriage, consolidation, storage, handling, packing or distribution of the Goods as well as ancillary and advisory services in connection therewith, including but not limited to customs and fiscal matters, declaring the Goods for official purposes, procuring insurance of the Goods and collecting or procuring payment or documents relating to the Goods.

    If you have any questions regarding these FIATA Model Rules, or how to apply them into a contract, please contact the Schenker Legal Department.

    Schenker Land Transport Terms and Conditions

    By requesting or accepting goods or services from Schenker, the Customer agrees to the following terms and conditions of service (“SCHENKER LAND TRANSPORT TERMS & CONDITIONS”).

    Customer’s attention is drawn to the notice concerning the limitation of liability. Customers should note these terms and conditions carefully and, where necessary, obtain insurance cover in order to protect their interests.

    Contact

    Do you have suggestions, requests or complaints about the Web presence of DB Schenker?
    Please send a message to ServiceManagement.DigitalSolutions@dbschenker.com

    Consent to use Cookies and collect data

    We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

    You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.