Sr Dir Enterprise Account Management

The Senior Director of Enterprise Account Management is responsible for providing strategic leadership and oversight of our customer accounts. This position will manage and develop the Enterprise Accounts, further growing customer relationships into long-term partnerships with an emphasis on cross-selling and integrated solutions. This position focuses on the customer side of both our Logistics and Truckload business to execute on profit margins, revenue growth, and commitments while providing our customers with best-in-class solutions. The Senior Director will ensure all enterprise account management strategies align with the company’s goals and objectives, delivering exceptional service levels while maximizing profitability. Tasks & Responsibilities: • Lead the execution of enterprise account management strategies across Logistics and Truckload to meet service levels and financial goals. • Ensure profitable business growth as well as business retention in alignment with company’s strategies. • Develop and oversee customer scorecards to make data-driven decisions and provide customer feedback to guide strategic decisions and adapt new strategies for changing market conditions. • Oversee our interactions and relationships with our customers, providing one point of contact. • Build, develop and lead our account management teams and supporting roles, encouraging a commitment to high standards and ownership. • Manage key relationships with internal and external partners, ensuring collaboration and alignment to achieve operational goals.

Details/Specification/Explanation of the role specific skills: • Bachelor’s degree in business, Logistics, Supply Chain Manager or a related field. An advanced degree is preferred. • 10+ years of experience in Logistics, Sales, Supply Chain Management or a related field, with an emphasis in growing and managing key accounts and knowledge of customer markets. • Proven experience in managing cross-functional teams and projects. • Excellent communication and conflict management skills • Financial acumen with experience in managing budgets and achieving financial targets. • Strategic thinking and leadership capabilities • Experience in managing large scale projects, innovative business solutions, and strong problem solving and continuous improvement skills. • Product knowledge with logistics software, mobile applications, network design tools, pricing tools, and EDI • Excellent MS Office skills (Excel, Word, PowerPoint, Outlook, etc). We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

401(k)

The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit

We offer direct deposit to all employees.

Holidays

On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity