The role is responsible for the management of Area to achieve the strategic targets, including but not limited to the P & L. It is crucial that operations excellence is achieved in line with Corporate and Statutory requirements.
• Develop, recommend and execute the short-, medium- and long-term business strategies to achieve sustainability in profit and business growth.
− Carry out analysis of the market and the business trends to ensure competitiveness. Set the annual growth target in consultation with the Product Heads and CEO Greater China.
− Retain existing business to ensure stability.
− Diversify and expand product and solution offerings to fuel further growth.
− Lead business development initiatives to further grow the business.
− Develop and nurture a strong customer loyalty base through service and operations excellence.
− Establish close rapport with the relevant authorities and external stakeholders to maintain our brand image and protect our interests.
• Work with the Product Management teams to have a continuous improvement in operations processes and productivity
- Harness efficiency through use of systems and headcount utilization.
- Establish clear targets and accountabilities to the team and ensure alignment with the overall target.
- Review the Operational KPIs to keep track on productivity growth.
• Ensure that systems, policies and procedures are in line with Head Office, region and the country directives in terms of Compliance and statutory requirements.
• Act as a coach and mentor to strengthen the employees’ performance and productivity.
- Define performance standard and conduct performance reviews with the team
- Motivate the team through various engagement activities
- Cultivate an environment whereby it is conducive for a cohesive and engaging team to thrive
· Education level: Bachelor of International Trade, English, Logistic
· Year of prior experience: Minimum of 3 years’ experience in similar position at foreign companies
· Language proficiency: Good communication skill in both English and Chinese, oral and written
· Technical skills: Computer application in MS Excel, PowerPoint
· People skills: open, dedication, initiative, team work player, mature, management concept
Voordelen:
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