Assistant Manager - Control Tower, Ocean Freight

Specific Accountability

* Act as primary escalation contact for customer regarding operation issues.

* Ensure KPI requirement to be achieved.

* Prepare business reports as required and support KAM to join the regular operational service

review meeting with customer.

* Identify areas of improvement proactively.

* Coordinate with all stakeowners internally to ensure sufficient resources allocated to

customer as per their forecast.

Skills Required

* Strong communication and collaboration skills.

* Good spoken English and Mandarin.

* Good computer knowledge including MS Word, Excel and PowerPoint, Chinese Word

Processing.

* Strong knowledge of freight forwarding, particularly in ocean freight.

Experience and Qualifications

* Diploma holder or above.

* Minimum 4 years of experience in Control Tower function in 3PL.

Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.