Fret Aérien
Head of Airfreight, GC Cluster
- Lieu
- Shanghai, Chine
- Niveau de carrière
- Professionnel
- Type d'emploi, Type de travail
- Date de publication, ID-Nr.
- , 257890
Vos tâches
- Financial/Commercial
- Primary responsibility for the budget of the China Air Freight organization as it relates to the results of the division
- Negotiation with preferred and non-preferred carriers in the framework of the DB Schenker defined corporate and regional carrier strategy
- Structural (at cluster and country level)
- Recruitment & selection of key position holders in alignment with regional management
- Sign-off on performance agreements for all direct and functional reports
- Control of staff performance and rewards.
- Responsible for all China Air Freight operations and adherence to guidelines and policies
- Responsible for delivery of budgeted volume and EBIT (before allocations) for the air freight operations
- Actively promote the growth of trade lane sales development with overseas partners
- Drive productivity through automation and process alignment/standardization
- Monitor and review airline performance management for continuous operations improvement
- Manage alternative process/flows to proactively support customers and business needs
- Define and manage Service Level Agreements
- Ensure optimum airline lift and space capacity utilization especially in preparation of peak season
- * Support profit improvement objectives through continuous process improvement of air operations
- Study and implement industry best practices and market trends on operational and service excellence (both backend and frontend)
- Provide advice and operation support to the sales team for all air freight sales initiatives
- Responsible for strong interface with customers to provide optimal operation support and service quality
- Conduct regular communication sessions / meetings to promote teamwork and departments' overall effectiveness and efficiency.
- Conduct cross divisional communication sessions on customer service improvement plans.
- Act as an escalation channel for all operation matters impacting the department's performance and customer satisfaction
- Establish and manage supporting resource plans (including development of capital, human resource, operational and infrastructure plans) to enable delivery of business plan objectives.
- Onboarding of new key customers and support implementation of new business
Critères
* Degree in Logistics, Freight Forwarding Administration, or related faculty
* 10+ years of experience in leading & managing an Air Freight product department in a similar sized company
* Strong interpersonal skills, ability to communicate and manage well at all levels of the organization both domestically and internationally
* Proven track record in a matrixed, multicultural organization
* Strategic thinker, yet able to translate strategy into deployable action plans
* Highly developed interpersonal communication, presentation and persuasive skills
* Very dynamic and can work effectively with different strata of the organization - from senior management to the employee level
* Strong analytical skills, business-savvy and at ease with data-driven decision-making
* Strong coaching skills and people developer
* Intercultural competence & sensitivity
* Good command of spoken and written English
* Ability to converse and write in Mandarin will be a strong advantage
* Position requires extensive travel
Avantages
Professional Development, Work-life Balance
Notre offre
To manage all Air Freight related business across our Greater China organization. This is a matrix position, functionally reporting to the respective Regional Head of Air Freight, while disciplinary reporting to the CEO Greater China