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    Kontrakt logistikk/styring av forsyningskjede

    Operational Associate - mid-level (land)

    Søk nå
    Lokalisering

    Bucharest, Bucharest, Romania

    Karriere nivå
    Avgangsstudenter | Fagpersoner
    Type jobb, Yrkeskategori
    Heltid
    Pubilseringsdato Id.nr.
    , 520155

    Responsibilities:


    •    Data management for external and internal customers.

    •    Shipment handling from an operational perspective.

    •    Customer maintenance.

    •    Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators); knows and applies the processes and procedures that need to be applied.

    •    Manipulates and formats data to meet internal customer needs constantly.

    •    Extracts data from existing databases and calculates KPIs based on business rules.

    •    Documentation maintenance for existing processes, reflecting process changes or clarifications.

    •    Effective collaboration with business partners, actively engaging and participating in business review meetings (SLAs and KPIs).

    •    Preparing the analysis and intervention plans for addressing the deviation of business results from the KPIs (in case of deviations).

    •    Flexibility in approaching and solving problems for improving the quality and the services provided.

    •    Document handling in relation to export shipments.

    •    Coordinate internal processes for export shipments

    •    Create good relationships internally - also with Schenker colleagues in other countries.

    •    Creates tickets in the ticketing platform to monitor the handled tickets and to bring efficiencies in calculating the performance indicator and volumes.


    Qualifications:


    •    2 years of experience in operations or a related role.

    •    Experience with Microsoft Office Suite.

    •    Basic knowledge in MS Office and Customer Relationship Management tools (Sales Cloud, Excel, Word, Outlook, Databases, etc.).

    •    Fluent spoken and written English (academic qualification preferred).

    •    Other foreign language – Fluent spoken and written (only if required by the country/business partner the sales reporting service is offered to).

    •    Availability to travel for trainings, new scope transitions, and/or business reviews.

    •    Good presentation skills.

    •    Excellent time management and task organizing abilities.

    •    Ability to work effectively in a customer/service-driven environment, both individually and as a team player.

    •    Ability to handle multiple tasks at the same time.

    •    Proactive attitude identifying possible issues and corresponding solutions, including implementation of the solutions.

    •    Initiative spirit for continuous improvement of processes, quality, and efficiency.

    •    Internal motivation, enthusiasm, attention to detail, focus on delivering results.

    •    Basic knowledge in creating and handling multiple work tickets.

    •    Excellent communication skills (written and verbal), for direct and/or virtual collaboration with team members or business partners.

    •    Basic knowledge in the logistics field (transportation types, transit times, shipper vs consignee).

    •    Basic knowledge of internal TMSs (MySchenkerLand, eSchenker, ProCarS, SBI).

    Your aspirations are our priority.


    Embark on a fulfilling career journey with DB Schenker GBS Bucharest today! As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development. 


    At DB Schenker GBS Bucharest, your success is what matters to us.

    Join us and discover what matters to you:


    Attractive Compensation Package


    •    Annual performance-based bonus

    •    Meal tickets, Cultural vouchers

    •    Rewards & Recognition Program, Referral and Relocation bonuses

    •    Christmas and Easter bonuses

    •    Recognition of colleague improvement ideas (Ideas4SGBS)


    Health & Well-being:


    •    Hybrid or remote work options (location-dependent)

    •    Private medical subscription with family discounts (children, spouse/ life partner)

    •    4 short days per year (Leave Office Very Early)

    •    Birthday day off

    •    Extra vacation days based on seniority

    •    Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

    •    Volunteering opportunities within the organization 


    Personal & Professional Development:


    •    Mentoring program with access to Schenker Worldwide network

    •    E-Learning platform for continuous learning

    •    Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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