Responsibilities:

Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators);
Ensures data entry and maintenance in TMS (transport management tool);
Sends bill of lading (B/L) transfer to the carrier;
Corrects, changes the B/L approval with the customer, carrier and bank;
Monitors vessel departure and updates TMS;
Sets events and document uploads;
First point of escalation for branches and/or customers;
Responds to the team member’s requests regarding TMS issues;
Distributes tasks and ensures guidance of processing specific tasks to Junior FTEs;
Monitors the quality of Junior FTEs tasks;
Translates SOPs in clear DTPs;
Implementation of new business or processes and handover to Junior FTEs when the business implementation is secure;
Best practice sharing with Quality Manager and Operations Manager;
Gather requirements for automation, testing, and implement new solutions;
Exports pre-alerts and credit notes to network partners;
Attends strategic discussions for business scope increase;
Participates in periodic calls with customers: Operational calls / Service review meetings;

Qualifications:

Bachelor degree required;
Minimum one year Logistics experience with focus on ocean freight. Experienced with forwarding specific processes;
Experienced in MS Office (Excel, Word, Outlook etc.);
Ability to work effectively in a customer driven environment, both individually and as a team player;
Self-motivated, enthusiastic, meticulous and result-oriented;
Fluent spoken and written English (academic qualification preferred);
Good interpersonal skills (communication, people understanding, patience, stress resistance);
Attention to details;
Ensures a great collaboration between our internal parties (origin/destination offices).

Your aspirations are our priority.

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.

At DB Schenker GBS Bucharest, your success is what matters to us.

Join us and discover what matters to you:

Attractive Compensation Package:

• Annual performance-based bonus

• Meal tickets, Cultural vouchers

• Rewards & Recognition Program, Referral and Relocation bonuses

• Christmas and Easter bonuses

• Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

• Hybrid or remote work options (location-dependent)

• Private medical subscription with family discounts (children, spouse/ life partner)

• 4 short days per year (Leave Office Very Early)

• Birthday day off

• Extra vacation days based on seniority

• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

• Volunteering opportunities within the organization

Personal & Professional Development:

• Mentoring program with access to Schenker Worldwide network

• E-Learning platform for continuous learning

• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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