Local Key Account Manager

• As contact window from Key account to operation, help solve all shipment related matters to maintain and continuously improve the service quality.
• Visit charged Key Account regularly in order to maintain good customer relationship and develop new business
• Handle and solve claims and complains from key account through analyzing and investigation.
• Provide Key Account with quotations and bids in line with the Global, Regional or Local contract agreements
• Develop and implement the SOP (Standard Operational Procedure) when key account is set up and to update and maintain the SOP at any time according to the client’s demands.
• Strictly follow and Implement company credit policy, monitor and collect the outstanding accounts of the clients.
• Provide information to business development activities from Global/AP key account team
• Prepare monthly report to monitor the performance

• University degree or equivalent, preferred in Logistics, International Trade
• 3 years experience in a related position
• Good communication skill both for mandarin and English

Voordelen:

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

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