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We connect with you on social media platforms to engage in conversation, educate our followers/readers and give you the opportunity to see our people and products in action and build relationships.

29 Nov 2023

Simply scan the QR code for our WeChat account to see what's new.

Dear Valued Customer and Business Partner,

We are delighted to announce the official launch of DB Schenker in China WeChat account. From now on, we have one more platform to communicate. Facing customers, business partners as well as all staffs, our WeChat will offer you a wealth of information and also service function.

How to follow us:

1.You could scan "DB Schenker" QR code.

2. Download the WeChat App, go to "Contacts": and then to "Official Accounts", click on the + in the right upper corner, type "DB_Schenker" or "DBSchenker德铁信可" in the search box and follow us.

Scan me NOW！

Meta

Meta

11 Jun 2018

Growing and global: DB Schenker has extensive expertise as an integrated logistics service provider. With over 50 years of experience in Asia Pacific, Schenker Asia Pacific and the country organizations have a strong presence in the local markets.

DB Schenker supports industry and trade in the global exchange of goods: via land transport, worldwide air and ocean freight, contract logistics and supply chain management. Over 17,000 employees at 484 locations in Asia Pacific serve our customers in the whole region.

Schenker Asia Pacific connects all the important economic regions in over fourteen Asian countries via a dense network of scheduled and tailored services. The company also specializes in air and ocean freight solutions as well as all related logistics services. Integrated logistics centers at the region’s most important intersections where flows of goods converge, to create an effective link between all carriers and enable a wide range of value-added services. Schenker Asia Pacific holds top positions in automotive, aerospace, electronics, fashion, healthcare, high-tech, industrial, retail / consumer goods, trade fair forwarding, special transports and services for major sporting events.

Road Freight

DB Schenker Logistics has a strong footprint in National Transportation and International Landbridge services across Asia Pacific. The business unit connects logistics across a diverse geography enabling customers to source and distribute their goods wherever necessary throughout economic regions in Asia Pacific, across borders and time zones. DB Schenker Logistics provides its customers time- and cost-optimized services for general cargo, partial or full loads and specialized transport requirements. It also offers integrated solutions for the trans-continental market, combining the advantages of rail and road transport between Asia and Europe. DB Schenker Logistics has a dense global network, allowing it to provide services from a single source according to highly certified quality standards within a diverse region.

Air/Ocean Freight

As a leader in the air freight and ocean freight market, DB Schenker is one of the world’s top freight forwarding providers. It offers the full range of services in air and ocean freight on a global as well as regional level. It operates at 800 locations around the world and has a strong heritage in the region. Schenker Asia Pacific handles around 1,100,000 tons of airfreight and 1.6 million TEUs of ocean freight cargo a year, connecting hubs on all continents with the Asia Pacific region.

Contract Logistics/SCM

In contract logistics, Schenker Asia Pacific, with a warehouse footprint of more than 1.75 million square meters in the whole of Asia Pacific, offers customized logistics solutions for industry and trade. DB Schenker ranks fifth in the world in contract logistics and has developed a comprehensive portfolio of individual solutions for a wide spectrum of industries such as Automotive, Consumer, Electronics, Industrial and Healthcare. The range of services includes all stages in the value chain, from procurement, production and distribution logistics to after-market services. Our core competence is the planning and execution of complex global supply chains.

14 Oct 2024

Contact

Schenker (Asia Pacific) Pte Ltd.
Partner Relations
Sim Eng Poh
Senior Manager
2 Changi South avenue 1
486149 Singapore
Phone: +65 6245 5080
Fax: +65 6245 0777
Mobile: +65 9385 7308
eng-poh.sim@dbschenker.com

4 Jun 2020

You are looking for partners of DB Schenker Logistics? Here you can find all contacts.

RHO

RHO

RHO

10 Nov 2021

• What is the SAP Ariba Network?

Ariba Network is a hosted service that connects suppliers to buying organizations, allowing them to conduct transactions over the internet.

Find more information here.

• Do I have to pay to use Ariba?

As an Ariba Network supplier, you have choices in Ariba Network accounts. The right one for you is based on your business model and how you think you can best achieve your e-commerce and sales goals.

Find more information here.

• Can my company have multiple accounts?

Your company can have multiple Ariba accounts, depending on your business needs. For example, if your company has several locations around the world, you might want a separate account for each region.

Find more information here.

• My log in does not work. What can I do?

If you do not know your password or username then click 'Forgot Username or Password' below the Login button on the login page to begin the reset process. I this does not work, please contact SAP Ariba Support.

Request phone support here.

• My account is not working properly, and I have a technical issue.

Check out the Help Center by clicking on the question mark in the upper right-hand corner of your account. Then click on "Support" right bottom of the page in order to search for existing solutions or to get help by live chat or by phone. Be as clear as possible in your communication and provide any screenshots to expedite your request.

Find more information here.

• I am not able to invoice as Price, Quantity or Delivery Date is incorrect?

Please reach out to your Procurement contact (the Buyer, Scheduler, or the PO Creator) so they can update the PO accordingly. Ensure you review that before acknowledging your Purchase Order.

• How can I see the status of my invoices?

After the submission of your invoice there are two alternatives to check the status of your invoice:
1. As long as it is set in your company settings (see slide 8), you will receive an automatic notification about the successful sending or rejection of your invoice.
2. Log in your Ariba Network account and check status in the Home section.

• Where do I find more information or training material like videos and guides on how to use the system?

When you are logged in, you can find information, training videos and guides in the Help Center which can be acessed by clicking on the ? icon top right of your account. The Help Center is your one-stop shop for the support you need to engage with your customers efficiently and effectively on Ariba Network.

Find more information here.

• What are the benefits of using the Ariba Network Standard Account

Main benefits of using Ariba Network Standard Account are

- Free of charge for all transactions
- Create validated, electronic invoices and other business documents
- Improve invoice accuracy and get paid faster
- Receive real-time invoice status notifications
- Promote your company to other customers on Ariba Network

• How do I register and configure my Standard Account?

You can register for a standard account free of change using the link below. The Standard Account Supplier Guide is available on this site will guide you through the registration process step by step. You can upgrade to an Enterprise Account with more function & features later any time.

Find more information here.

• How do I invoice a purchase order if I lose the email notification?

If you misplace a purchase order (PO) email notification, you can resend the PO email to you by logging into your Ariba Network Standard Account. In the PO list on the home dashboard of your account, click Select > Send me a copy to take action in the Action column next to the PO.

• I did not receive interactive order email.

Interactive order emails are always sent from this address: ordersender-prod@ansmtp.ariba.com

1. Please check your spam folder and ensure that emails from this sending address will reach your email inbox.

2. Reach out to your Procurement contact and ask for validation of your email address & for resending the order to you.

• How do I register and configure my Enterprise Account?

Contact the Ariba Enablement Team using this link.

• How do I participate in my buyer's event using an email invitation?

In order to participate in an SAP Ariba Sourcing event, you must first register an account and connect it with your customer’s Sourcing site.

Before initiating this process, it is strongly recommended that you confirm whether or not your company has an existing Ariba Network account identified by an Ariba Network ID (ANID) number. If so, please request to be added as a user to this account with the Proposals & Contracts Access permission before proceeding.

Find more information here.

• Error: "The username and password entered has already merged to another Ariba Sourcing user account".

You are receiving this error because the username and password you are attempting to use is connected to an existing user in the buyer's Sourcing site, and a duplicate user has been created and invited to this new sourcing event.

To resolve this issue click here.

10 Nov 2021

Singapore RHO (Schenker Asia Pacific)

apac.sm.sin.rho-eprocure@dbschenker.com

13 Jul 2023

General Documents

DB Code of Conduct for Business Partners

• DB Code of Conduct for Business Partners.pdf
• General Terms and Conditions of Purchase of DB Schenker and its Affiliated Companies.pdf

Supplier Guides

• Standard Account Supplier Guide.pdf
• How to transact with DB Schenker.pdf