Manager - CL/SCM, Operations

• Provide strategic leadership and directions to manage various warehouse operations in free trade zone.
• Managing site operations, strengthen customer relationships and drive account performance
• Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
• Accountable for the P&L performance for the responsible programs in scope. 
• Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance. 
• Continuously engage customers on commercial, operational scope of work and contract renewals. 
• Enforce security and work safety measures and controls in the warehouse. 
• Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources. 
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.  
• Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions.
• Plan and provide on-the-job training to individual staff to improve work performance and productivity.
• Ensure stock inventory accuracy and records are kept up to date. 
• Ensure storage and office areas are well maintained. 
• Recruitment of staff and take disciplinary action on staff when required. 
• Approve staff leave application, transport, medical claims and petty cash. 
• Approve requisition of items for warehouse usage.

• Minimum Diploma Holder or Degree holder. 
• Minimum 5 years of relevant experience in managerial position.  
• Qualification in warehouse operations and operations excellence will be added advantage. 
• Positive mindset, team player and high desire for learning. 
• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA)
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
• Excellent presentation skills and experience in presenting to senior management. 
• Excellent problem-solving skills and experience in resolving problems creatively and innovatively. 
• Frequently voice out opinions and share best practices to improve team performance.
• Excellent interpersonal skills in verbal and written communication and negotiation skills. 
• Strong analytical skills to review both financial and operational data. 
• Good knowledge in latest automation technologies and implementation. 
• Excellent leadership and coaching skills to continuously encourage and motivate employees.  
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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.