Sr. Mgr, Land Operations

Leads and directs an existing management team at an on-site location that supports multiple accounts and locations. Tasks & Responsibilities: • Performs complex and technical duties requiring knowledge of USA computer applications such as TMW and People Net. • Works independently, using sound judgment in making decisions and maintaining confidentiality at all times. • Engage all drivers at the location in the compliance process and safety awareness. • Implement and manage Hours of Service audit process that drives accountability to ensure compliance with USA requirements as well as applicable federal, state and local regulations. • Confer with direct reports to resolve procedural problems using root cause analysis methods. • Review and correct customer accounts receivable issues and comply with USA’s receivables goal. • Support all scheduling and dispatching duties. • Daily contact with the Customer and the Customer’s transportation departments via phone call and in person to discuss feedback and future operations planning. • Completes various standard reports and ad hoc reports accurately and on time.

Details/Specification/Explanation of the role specific skills: • BA in Business or relevant work experience. • Minimum 4 years’ experience in the transportation industry. • Ability to develop team members through effective coaching skills. • Knowledge of FMCSR, CSA and Hours of Service. • Ability to create and sustain relationships both internally with fellow team members and externally with customer contacts. • Ability to deliver exceptional service through positive engagement and patience. • Ability to work in a team environment to continuously improve results. • Able to promote a culture of trust and safety. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Benefits:

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity