Order Management

Focus on your orders without having to deal with logistics

Order management is more critical than ever, especially in a challenged logistics environment. You face increasing demand, higher order volumes, the need for high speeds, and ever-growing customer expectations. You also source new material suppliers and have the challenge of bringing them into your network, infrastructure, and factories. How can these processes be made more efficient and manageable?

Our order management integrates all supply chain partners into a single platform where our Control Tower can take over and streamline daily activities to cover order management, no matter how complex or tailored to your needs, and ensure the most effective logistics execution.

Advantages of order management

1

Visibility
Our solution provides you with the highest visibility – right down to the individual transaction on SKU level.
2

Tracking
Our order management offers you an active vendor follow-up at the origin – or a customer follow-up to the destination.
3

Order data
Correct order data means correct processes and pricing.
4

Control
The platform provides exception management that drives proactive supply chain control.

What order management can do for you

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Automation

Automated order processing reduces the cost of manual activities and minimizes the risk of human error. Transport orders are automatically created, transmitted to the suppliers and customers, and booked with the relevant carriers. Fewer errors in order and invoice entry mean you save time and money.

Two people sitting at office desks talking to each other

Access

You can access any supplier or customer in the world without the complexity of needing to know the required logistics process.

A man is standing in front of a row of servers while looking into the screen of a laptop he is holding

Real-time info

With real-time data, you can react faster to possible issues. Furthermore, you can drive optimizations and control lead times – so you know what's happening at all times.

Two workers in safety vests and helmets checking containers while an airplane flies by

Overview

The order management system provides a unified and clear view of the complex order process – to improve the responsiveness and resilience of your supply chain.