Contact us
Hi, I’m Betty!
How can I assist you today?
How can we help you?
We want to make a difference by constantly striving to bring our customers forward. Our worldwide network of colleagues with local expertise are here to help you - so you can get your job done.
You can contact us in various ways:
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Shipment inquiryShipment inquiry Read moreLooking for your shipment or inquiring about a schedule?
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Offer requestOffer request Read moreDo you need a one-time shipment or are you looking for a longer contract?
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Change your bookingChange your booking Read moreIf your booking changes or you want to cancel it completely, please click here.
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Report transport damageReport transport damage Read moreWith our eClaims online service, you can record and manage your transport damage online.
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eServices supporteServices support Read moreIf you are not able to use DB SCHENKER | connect or any of our other online services, please contact our Customer Service. Please visit our eServices page for more information.
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General adviceGeneral advice Read moreUse this form to ask anything about DB Schenker. We will find an expert to answer your question.
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Invoice inquiryInvoice inquiry Read moreWe are happy to help if there is anything unclear on the invoice you received.
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Credit controlCredit control Read moreContact us to discuss the payment of the invoice you received or the overdue invoices.
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SurchargesSurcharges Read moreHere you can find the variable surcharges for our Land Transport services.
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Product documentationProduct documentation Read moreHere you can download the product documentation and general terms and conditions of DB Schenker in the Netherlands.