Supervises and coordinates activities of Builds dept. supervisors, Builds dept. material handlers, Builds dept. team leads, workers engaged in shipping, receiving, inspecting, storing, issuing, delivering, and maintaining records for a variety of materials, equipment, and supplies. Forecasts and schedules all Builds dept. activity with client, and other supporting contracting agencies. Provide management and clients with real-time information on work in progress and any active work stoppages that affect Service Level Agreement.
Tasks & Responsibilities:
•Oversees all Builds Dept. supervisors.
•Schedules material, training, and readiness for Builds team functionality including standard builds, Decommissions, Rack moves, Starburst builds, Sub Week Server builds.
•Compiles special or routine reports for all Builds dept. related activity for management regarding financial or operational matters of assigned area and multiple shifts
•Primary Escalation point for any damage, quality, safety, or performance related issues within the Builds Dept.
•Analyzes various customer provided forecasts to align with local client Hardware Operations team to determine priorities, assignments and work methods required to meet schedules, utilizing knowledge of shipping procedures, routes, and rates
•Oversees, organizes, and coordinates annual inventory process
•Analyzes delivery and shipment history to resolve discrepancies between stock control records and inventory on hand; accountable for accurate, up-to-date records and stock.
•Ensure adequate safety measures are followed to protect client property and personnel.
•Inspects inbound material and escalates quality issues found during receipt inspection and prior to builds activity. Advises subordinates with questions or problems in any aspect of work activities
•Organizes layout of workstations, material storage areas, tools, and coordinates with other vendors for usage of shared spaces.
•Monitors work and client troubleshooting software for work stoppages and examines records for accuracy, neatness and conformance to policies and procedures.
•Participates in ordering of stock items to replenish levels.
•Ensures standardization of all Builds dept. activities and processes across all shifts and server platforms
Deliverables & Achievables:
•Recommends and implements new or changes to procedures to improve efficiency.
•Final Quality control for Builds dept. activity prior to handoff to client. Provides feedback to clients on work in progress and estimated project completion dates.
•Trains Builds Dept. supervisors, team leads, and associates in server installation, tool usage, fiber handling, and tray population best practices.
Details/Specification/Explanation of the role specific skills
This is a senior level supervisory position. Solid interpersonal and analytical skills are required. Bachelor’s degree or equivalent is required. Generally, prefer 3-6 years’ experience in material handling operations, with at least 3 years supervisory experience in Data Center Builds Operations.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits:
Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Direct Deposit
We offer direct deposit to all employees.
Holidays
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.