Infrastructure Support Specialist L2/spooling

Requirements

n Technical experience in working with print server- and printer technologies, including spooling, driver and firmware management, printer languages and protocols etc.

n Technical experience in working with Windows server environment and databases.

n Working knowledge of network and server security issues, protocols etc.

n Knowledge about Azure Active Directory would be a plus.

n Experience in technical testing executed in staged environments is a plus.

n Intercultural competence and strong social skills are required as this role will actively work in an international team.

n Fluent in English language, both written and spoken.

n Experience of managing relationships with internal customers.

n General knowledge on latest information technology trends and their potential application

n Experience in working according to professional processes in the area of ITSM.

n Understanding of- and experience from working according to relevant ITIL processes is expected, and experience from working in agile teams is a plus.

n Excellent troubleshooting skills and logical thinking is required.

n Good customer service skills and the ability to interact with users on all organizational levels is required.

B.TECH/M.TECH/BCA/MCA

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.