Program Manager

Join Our Team as a Program Manager - A Key Role in Our Intercontinental Supply Chain Solutions! 

Ready to take charge of a pivotal role in our ISC UK/Ireland team? Do you thrive on collaboration and pushing the boundaries of supply chain excellence? We're seeking a Program Manager to join us and make a lasting impact! The successful candidate shall interface actively with operational teams, business units and commercial account management whilst working hand in hand with the customer. 

Location: Flexible ideally within commutable distance of either our Nuneaton or Heathrow offices. Hybrid working between home/office and visits to clients. 

What will you be doing?

• Ensure operational excellence for key accounts and that customer expectations are exceeded.
• Interface operational requirements with IT- / solutions-driven process flows.
• Drive new business implementations including SOP creation, KPI definition and solution design.
• Work with customer onboarding team for new project implementation and /or re- engineering.
• Operational data analytics: address data quality issues to relevant internal functions and improve data quality.
• Monitor and drive regional and / or global KPIs proactively.
• Drive supply chain improvements by applying digital technology (order management, dashboards, predictive analytics, etc.)
• Identify & manage joint value projects.
• Design & drive customer quarterly business reviews
• Act as a main interface between Global account team & operational teams
• Drive business growth with selected key accounts

About You

• Hands-on experience in ocean and/or air freight operations is your stronghold
• Experience in IT / solutions (order management and freight management are beneficial)
• A master of analysis with an eye for detail, always aiming to elevate customer service and operational efficiency.
• Confident presentation skills and experience in working with key accounts.
• Project management and change management skills would be advantageous.
• Excellent communication & networking skills
• Willingness to travel both short and long-haul trips

What We Offer

• Clear career paths and ample development opportunities.
• 25 days of annual leave, plus a day off for your birthday
• Pension scheme with up to 6% matched employer contributions
• Attractive bonus scheme
• Car allowance
• Private healthcare cover

Next Steps 

Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly! 

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations. 

Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.