Vaše úkoly
At DB Schenker, we connect the globe through our extensive logistics network and provide a platform for you to make a significant impact. With over 76,000 colleagues worldwide, we value diverse backgrounds, perspectives, and skills. Together, we are Here to Move.
- Acceptance of overseas and local charge invoices / bills and cost control for each file
- Handling Import Ocean phone enquiry's in a timely and efficient manner.
- Ensuring efficient operation of the Import Ocean Department Accurate data input for speedy and efficient document flow
Departmental/Operational key Responsibilities may include:
- Ocean Cargo Automation / Job Registrations
- Handling customer inquiries efficiently and effectively
- Dealing with Australian Customs re SCA / problem solving
- Adjust complaints concerning billing or service rendered, referring complaints of service failures to designated departments for action
- Collate costs incurred, disbursements made and services rendered on an ocean freight import file and ensures that all are charge out against relevant files as per quotations and/or outlays
- Accepts overseas and local charge invoices / bills and cost controls each file
Competencies and Skills required:
- At least 1 year of related experience
- Excellent Customer Service skills
- Good written and verbal communications skills and sound computer skills and use of MS Word, Excel etc.
- Ability to deal with involving several concrete variables in standardised situations
- Previous experience in Ocean freight preferred but not essential
- Experience in Hazardous Goods handling preferred, but not essential
Why Choose DB Schenker?
A culture that promotes inclusivity and diversity
Enjoy a hybrid work environment
Work with a dynamic and supportive team environment
Contribute to a company focused on sustainability and inclusivity
Seize opportunities for personal development and progression
Utilise our Employee Assistance Program and get discounted medical insurance
️ Enjoy a 17.5% bonus on your annual leave
If you're ready to take your career to the next level, apply today!
Požadavky
Required skills:
- Ability to multi-task
- Effective communication skills and professional communication etiquette
- Fluency in written and spoken English
- Fluency in written and spoken [local] language
- Perform well under pressure
- Strong computer (Windows PC) skills
- Typing skills (at least 30 words per minute)
- Decision-making and problem-solving skills
- Ability to prioritize and manage time
- Attention to detail and accuracy
- Organizational skills
- Must work well within a team
Benefity
Computers and Electronics, Novated Leasing
Naše nabídka
At DB Schenker, we connect the globe through our extensive logistics network and provide a platform for you to make a significant impact. With over 76,000 colleagues worldwide, we value diverse backgrounds, perspectives, and skills. Together, we are Here to Move.
- Verify incoming vendor invoices against existing cost accruals and validate against rate cards, escalate losses to rate card owners
- Request responsible operational departments to create missing cost accruals in finance system
- Liaise with operational departments to manage and resolve invoice discrepancies, validate additional charges received and create missing cost accruals
- Post incoming vouchers in finance system
- Receive and/or upload relevant documents to digital archive
- Prepare and submit forms for processing