Sus tareas
* Collect production forecasts from the CS teams and place booking with carriers on day to day capacity needs.
* Optimize usage of capacity to the best fit T/T requirement of customer and cargo load factor
* Coordinate for deviation shipments and feedback outcome to related party.
* Ensure all the jobs files are closed properly on time to meet the requirement of the scheduled flight and documentation.
* Liaise with customer service department and warehouse to get the correct or updated information of physical cargo.
* Key in system for all co-load in business and close filling accordingly.
* Double check MAWB which is issued by agent and make sure no mistake following HUB instruction.
* To track and trace the shipments on time, for any irregular case escalating to supervisor for further study.
* Responds to request for service and quotation.
* Liaise with carriers for forecasted allocation needs.
* Feedbacks on cargo mix and utilization of BSA.
* Update and inform PM air leader on carriers and subcontractors' performance.
* Maintain statistical records on everyday shipments on respective trade lane.
* Inform PM air leader of any irregularities and problems that require assistance.
Requerimientos
- College degree or above major in Logistics, International Trade or relevant
- 3-5 yeas experience in Logistics, forwarding or relevant service industry, preferably in the customer service position
- Adequate English and Mandarin
- Able to handle consolidation, ULD building, EQ operation.
- Computer knowledge - MS Excel & Word, Email
- Knowledge on local customs regulation
Beneficios
Professional Development, Work-life Balance, Working Internationally
Nuestra oferta
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.