▪ Oversee the delivery of Financial Controlling services across clusters and BUs, striving to ensure high quality, efficiency, and customer satisfaction
▪ Identify and implement operational best practices, process improvements, and service standards to improve the service delivery process
▪ Coordinate with internal stakeholders (Finance Business Partner, GPOs, GFS, FC, BC) to understand their needs and expectations, and ensure the services meet or exceed these expectations
▪ Monitor performance metrics and KPIs to assess the quality of services, identify areas of improvement, and implement necessary changes
▪ Handle issues and queries escalated by the team leads, ensuring issues are resolved promptly and effectively
▪ Ensure compliance with relevant laws, regulations, and industry standards.
▪ Manage and lead teams, fostering an environment of teamwork, collaboration, and continuous improvement
▪ Manage the budget, ensuring cost efficiency while maintaining service standards Job Level
Contributes to a working environment and culture which drives the desired mindset of all team members
▪ Reports to Finance key operational KPIs on a periodic basis to Financial Controlling GFS lead
▪ Keep up-to-date with industry trends and technological advancements to ensure the organization remains competitive and is utilizing the most effective tools and processes
▪ Ensure and be accountable for achievement of performance goals at the start of the year in coordination with the head of GFS lead
▪ Monitor work quality and escalate any operational issues in a timely manner
▪ Performs all other job-related duties as assigned
▪ Master’s Degree in Accounting, Finance or similar
▪ 10+ years work experience in Finance GBS, 5+ years of experience as a team leader
▪ 5+ years of experience in Financial Controlling, ideally in the logistics industry
▪ Preferred: Recognized as an expert in sub-functional field
▪ 6+ years experience in a Financial Controlling role, thereof min. 4 in leadership position
▪ Strong understanding of Finance Accounting, Controlling processes
▪ Experience with Finance / Accounting ERP systems
▪ Good planning and organizational skills to balance and prioritize work and to generate alternatives and solutions
▪ Proven experience in supervising a team within Financial Controlling processes in a complex and international business environment
▪ [FC: Experience in a controlling leadership role; Preferably some knowledge of IFRS]
▪ Strong leadership and managerial skills
▪ Excellent communication, interpersonal skills and conflict resolution skills
▪ Strong analytical and problem-solving skills
Ability to manage multiple tasks and prioritize effectively
▪ Solid understanding of compliance requirements
▪ Highly organized and detail-oriented
▪ Solid Financial Controlling end-to-end process understanding
▪ High-Proficient MS Office skills and experience with SAP
▪ Must be fluent in English (both written and spoken)
▪ Knowledge and understanding of financial and business management principles with the ability to communicate and prioritize business requirements
▪ [FC: Preferred strong business acumen]
▪ Leadership: Ability to guide, motivate, and inspire teams to achieve operational objectives
▪ Emotional Intelligence: Understanding and managing own emotions, and being empathetic towards the emotions of team members and clients
▪ Strategic and Critical Thinking: Ability to identify big picture goals, develop strategies to reach them, and make informed decisions based on data and insights
▪ Communication: Effective communication with team members, and other stakeholders. Ability to articulate concepts, expectations, feedback, and explanations clearly and effectively
▪ Problem Solving: Developing impactful and pragmatic solutions to complex challenges, often under pressure and within tight deadlines
▪ Adaptability: Capacity to deal with changes and unexpected events, and adapt strategies or operations accordingly
▪ Teamwork and Collaboration: Working cooperatively with others to meet shared objectives. Encourages team collaboration and promotes a positive team environment
▪ Time Management: Ensuring tasks are completed within set timelines, balancing the demands of multiple tasks, and maintaining high standards of work
▪ Proactive Approach: Not just responding to issues as they arise, but forecasting potential challenges and taking preventive measures