Responsibilities:
- Providing profеssional L1 tеchnicаl support to the еmployeеs of DB Schеnker, worldwide, viа rеmote support аnd in pеrson, where nеcеssary;
- Handling of tickеts within our globаl Service Desk in accordance to thе working instructions and SOPs provided;
- Onboarding and offboarding of employees, providing them with the necessary tools and equipment needed to start working;
- Handling company equipment in a responsible and organized manner, as well as keeping track of the stock;
- Assisting with special IT requests, such as providing technical support during town hall meetings, video conferences, printer maintenance etc.;
- Collaboration with external suppliers (i.e. Vodafone, Konica Minolta) to perform IT related service activities for the company.
Qualifications:
- Completed University degree;
- Passionate about IT (software + hardware) and helping others;
- Experience with Windows 10, basic knowledge about Microsoft Office 365 and Azure Active Directory;
- Basic understanding of networking principles (WLAN, LAN, VPN, VOIP etc.);
- Advanced level of English and French is mandatory;
- Ability to work in a team, especially on a global level, communication and customer service abilities / social skills;
- Ability to work in an organized manner, following working instructions, SOPs as well as showing an interest to learn them and improve them;
Vorteile:
Your aspirations are our priority.
Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!
As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.
At DB Schenker GBS Bucharest, your success is what matters to us.
Join us and discover what matters to you:
Attractive Compensation Package
• Annual performance-based bonus
• Meal tickets, Cultural vouchers
• Rewards & Recognition Program, Referral and Relocation bonuses
• Christmas and Easter bonuses
• Recognition of colleague improvement ideas (Ideas4SGBS)
Health & Well-being:
• Hybrid or remote work options (location-dependent)
• Private medical subscription with family discounts (children, spouse/ life partner)
• 4 short days per year (Leave Office Very Early)
• Birthday day off
• Extra vacation days based on seniority
• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
• Volunteering opportunities within the organization
Personal & Professional Development:
• Mentoring program with access to Schenker Worldwide network
• E-Learning platform for continuous learning
• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.