Tender and Implementation Manager

Purpose The Tender & Implementation Manager, Global Projects & Industry Solutions (GPIS) MEA is responsible for the competitive, high quality Commercial and Technical proposal in response to RFQs/RFIs/RFPs received from clients within region and from the GPIS community. He/she is responsible for ensuring effective and efficient implementation of newly awarded business covering multiple Countries and/or Products; the review, re-implementation, optimization and re-engineering (continuous improvement) of re-awarded or on-going business; providing functional leadership to the Country Business Implementation teams. Key Tasks

• Develop competitive proposals for Case Owners, clients and other stakeholders for defined Projects Accounts (cross region and regional tenders) in coordination with offices involved within required time parameters, following the established tender management processes and guidelines.
• Support Corporate and GPIS Pricing & Solutions when required.
• Control body, direct, manage, and centralize GPIS Pricing & Solutions when required.
• Coordinate with Legal Counsel MEA to get all the deviations/ comments raised by Head of GPIS MEA.
• Institutionalize a system of research around each customer / project when bidding on a tender wherein targeted Value Additions are displayed clearly differentiating our proposal from other providers.
• Develop and maintain GPIS Pricing & Solutions Team in-house pricing knowledge historical data for prices offered on key lanes.
• Establish database repository of all standard in-country service tariffs, covering all countries, incl. agents, within assigned MEA geography.
• Update Toolbox, SharePoint, Reference List, Bid Log, Contracts Register, Bid Templates.
• Ensure post bid analysis to be performed by bid owners for all bids, both successful and unsuccessful, additionally making sure that they are shared with GPIS Pricing & Solutions for bid tracking and filing.
• Develop and support development of the implementation concept upon business award based on business and contractual requirements.
• Liaise with the Regional Teams to confirm expectations and requirements, based on customer needs and contract details.
• Coordinate implementation with relevant Regions and Countries and ensure smooth and proper SOP handover to operational delivery prior business start.
• Set up and manage cross-functional project management teams to handle implementation requirements.
• Ensure that business impacts (scope creep) of project are properly managed and communicated within.
• Provide a handover and closing report at the end of each account implementation project detailing what worked well and what not, incl. recommendations for future improvements.
• Drive adherence to the e-systems and Customer Care standards.
• Coordinate critical operational interventions in coordination with the respective Country (s) Project Management and relevant stakeholders to secure short term stability of account.
• Analyse and identify root cause problems, operational processes and improvement opportunities: assign ownership for resolution to respective Country (s) Project Management where appropriate, ensure corrective actions completion as per defined timelines.
• Initiate and manage required cross country changes (up to and including re-implementation of business) to ensure sustainable performance improvement to expected levels.
• Perform assigned tasks to support Schenker meets its objectives and targets regarding quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.
• Any other task the Head GPIS MEA and/or the Global Head GPIS could assign him/her.

• Higher educational level (degree business administration, economics) a clear advantage * Working experience in shipping / freight forwarding / Projects and or Oil & Gas (minimum 5-10 years). * Prior working experience in Tender and/or Project Management (PMI) a clear advantage * International working experience preferred. * Fluent in business English (written and spoken). * Excellent know-how of Microsoft Office (Excel, Word, PowerPoint) * Good knowledge of Customer Relationship Management (CRM) tools * Good knowledge of SAP, or similar systems, for reporting and analysis.

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