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  • Finance / Controlling

    DBS Ejecutivo de Cash Aplications - GBS

    Location
    Mexico City, Mexico
    Career Level
    Professionals
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 338921

    Your tasks

    What will you enjoy doing (duties/tasks)

    • Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators)
    • Dunning & Collections Management for all levels of portfolio complexity, including Enterprise and Global Accounts;
    • Communicate with customer to ensure timely collections of company receivables;
    • Make recommendations for account hold/blocks based on credit status, account balance and customer's payment habit;
    • Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes;
    • Designs root cause analysis on major issues and incidents. Defines and executes corrective and preventive action plans and coordinates cross tower/functions projects

    Requirements

    What will you enjoy doing (duties/tasks)

    • Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators)
    • Dunning & Collections Management for all levels of portfolio complexity, including Enterprise and Global Accounts;
    • Communicate with customer to ensure timely collections of company receivables;
    • Make recommendations for account hold/blocks based on credit status, account balance and customer's payment habit;
    • Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes;
    • Designs root cause analysis on major issues and incidents. Defines and executes corrective and preventive action plans and coordinates cross tower/functions projects

    Benefits

    Why You will Love DB Schenker

    Many of our jobs come with great benefits and career path opportunities.

    • Generous and additional vacation and yearly bonus schemes
    • Financial savings and various insurance options
    • Grocery & restaurant vouchers
    • Flexible & hybrid working models
    • Global & multicultural environment: Collaborate with colleagues all around the world.
    • Language courses
    • Mentorship, career program & development opportunities

    Our offer

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

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