Collections Associate II
- Location
-
Taguig, NCR (National Capital Region), Philippines
- Career Level
- Graduates | Professionals | Academic Professionals
- Employment Type, Work Type
- Full Time
- Publishing Date, ID-Nr.
- , 569737
Accounting
- Manage trade creditor's accounts in the cluster.
- Perform dunning and collections activity on assigned portfolio including collection calls and email follow-ups.
- Perform dispute management activities including, logging of disputes, monitor and follow-up resolution.
- Assist Sr Associate during regular disputes meeting with operational teams and local BA’s.
- Manage customer portfolio to agreed level of AR overdue target.
- Check of credit risk, review of credit limit and exposure
- Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment habit
- Coordinate with Sales, Global Account Manager and Operations regarding customer queries.
- Reconcile payments received against invoices being paid.
- Conduct root-cause-analysis, recommend and implement solution/s
- Understand customer behavior and build rapport with customer contact.
- Monitor own or individual KPI and deliverables.
- Create and Interpret Payments KPI Dashboard to any stakeholders.
- Act as the back-up collector for Collections Associate accounts
- Performs other duties as assigned by direct superiors and managers.
Reporting and Documentation
- Document and monitor internal controls in support of auditing team.
- Maintain, review and update DTP.
- Prepare and review documentation in support of reports.
- Maintain supporting files and documentations in support of Risk Control Matrix set within DB Schenker on a regular basis, as well as on other reporting requirements.
Compliance and Audit
- Assist with financial and tax audits.
- Asses, improve and recommend correct management controls.
- Apply checks and balances to transactions and procedures to ensure data integrity and regulatory compliance.
- Support on the Interim and Year-End Audit testing performed by PwC.
Project and Continuous Improvement
- Coordinate with other members of the accounting and finance team or with other departments on more complex accounting projects and initiatives.
- Contribute to continuous improvement initiatives to optimize service quality.
- Contribute on Special Projects and Process Improvements within F&A.
- Intermediate knowledge of accounting,
- Good technical knowledge of MS office,
- Effective analytical and problem-solving skills,
- Detail oriented,
- Good English language skills,
- Excellent interpersonal and communication skills.
- Degree in the field of accounting, finance and economics, or business-related courses
- Minimum 2 years of relevant experience
- Previous experience in working with ERP, preferably SAP FI module.
- Very good accounting background
- Previous working experience preferably in large/global organizations
- Enthusiasm and commitment to delivering quality results to tight deadlines.
- Self-motivation, quick learning, and creative thinking
- Knowledgeable in LSS is plus.
- Yellow belt or green belt certified
Benefits:
Professional Development
We're strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Life Insurance
We offer financial protection or assistance in dealing with adverse circumstances or surviving dependents in the event of the insured's death.
Medical Coverage
We offer great HMO benefits with dental coverage to help the employee on difficult times of sickness and emergency.
Medical Allowance
We offer a non-taxable monthly medical cash assistance to support the employee's medical needs.
Medicine Reimbursement
We offer an annual reimbursement for medicine and optical needs.
Transportation Allowance
We offer monthly transportation cash assistance.
Laundry Allowance
We offer a non-taxable monthly laundry cash assistance.
Rice Allowance
We offer monthly rice allowance
Vacation Leave
We offer paid Vacation Leave
Sick Leave
We offer paid Sick Leave
Emergency Leave
We offer paid Emergency Leave of 3 days based on acceptable exigencies.
Birthday Leave
We offer paid Birthday Leave to be availed on the employees'birth month.
Bereavement Leave
We offer paid Bereavement Leave of 3 days for the death an immediate family member.
Birthday Gift
We offer Birthday Gift for employees to be given during their birth month.
Maternity Benefit for Female Employees
We offer reimbursement of hospital bills with maximum amount of Php20,000 for normal delivery and Php30,000 for miscarriage and legal abortion provided that medical procedures are performed.