Contacting customer request by phone and/or in writing to ensure customer satisfaction and to ensure that service standards are met.
Work to promote the long-term success of each account and the overall portfolios when handling customer issues and complaints.
Focuses on the customer/ client by asking questions, listening and determining solutions to problems.
Ability to meet deadlines with accuarcy and thoroughness, work in a fast-paced, results-oriented environment
Reconciles unused credits and payments to outstanding invoices to trim down the volume of outstanding invoices especially the past due ones
Leading conference calls to collaborate with stake holders to resolve issues on the account/s.
Maintains tracking of important documents / reports
Developing and maintaining a solid working knowledge of the logistics industry and of all products, services and processes performed by the team
Contributing to continuous improvement initiatives to optimize service quality
Participate actively on all required team meetings
Performs other duties as assigned by direct superiors and managers
Compliance with the work procedures & data privacy
Discussing credit risk management to an acceptable quality in terms of established credit guidelines.

Degree in the field of accounting, finance and economics
Minimum 2 years of relevant experience
Previous experience in working with ERP, preferably SAP FI module
Very good accounting background
Previous working experience preferably in large/global organizations
Enthusiasm and commitment to delivering quality results to tight deadlines
Self-motivation, quick learning and creative thinking
Knowledgeable in LSS is plus
Intermediate knowledge of accounting,
Good technical knowledge of MS office,
Effective analytical and problem-solving skills,
Detail oriented,
Good English and Thai language skills,
Excellent interpersonal and communication skills.

Onsite work @ BGC Corporate Center Taguig

Benefits:

Professional Development

We're strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Mobile/Communication Allowance

We offer a monthly allowance for business-related communication needs through reimbursement.

Medicine Reimbursement

We offer an annual reimbursement for medicine and optical needs.

Transportation Allowance

We offer monthly transportation cash assistance.

Uniform & Clothing Allowance

We offer a non-taxable monthly cash assistance for the employee's basic needs such as clothing.

Laundry Allowance

We offer a non-taxable monthly laundry cash assistance.

Rice Allowance

We offer monthly rice allowance

Vacation Leave

We offer paid Vacation Leave

Sick Leave

We offer paid Sick Leave

Emergency Leave

We offer paid Emergency Leave of 3 days based on acceptable exigencies.

Birthday Leave

We offer paid Birthday Leave to be availed on the employees'birth month.

Bereavement Leave

We offer paid Bereavement Leave of 3 days for the death an immediate family member.

Birthday Gift

We offer Birthday Gift for employees to be given during their birth month.

Christmas Gift Certificate

We offer Gift check to be given every December.

Maternity Benefit for Female Employees

We offer reimbursement of hospital bills with maximum amount of Php20,000 for normal delivery and Php30,000 for miscarriage and legal abortion provided that medical procedures are performed.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Philippines.

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