Join Our Dynamic Team as a Commercial Pricing Specialist in Land Freight
Join our dynamic team if you love engaging conversations and are passionate about delivering top-notch customer service. No prior experience required—we welcome individuals from Logistics backgrounds, seeking a fresh challenge. As frontline ambassadors for our organization, you'll play a key role in closing sales cycles, from following up on quotations to booking services. Take on a rewarding position where you'll excel in general customer support and proactively resolve customer issues.
- Location: Manchester, UK
- Hours: 8:30 to 17:00 - Monday to Friday
What will you be doing?
As a Commercial Operations Specialist, you will:
- Close sales cyclethrough timely follow-up on quotations and service bookings.
- Generate and confirmquotations using DB Schenker's 2Q system, adhering to SPOT processes.
- Resolve querieswithin specified SLAs and convert quotations according to KPIs.
- Cultivate excellentcustomer relationships and aim for first-class customer centricity.
- Collaborate withcross-functional teams to enhance customer experience and drive businessstrategy.
- Achieve individualand team targets, while maintaining accurate customer records and followingadministration processes.
About You
- Knowledge of the Logistics industry (desirable)
- Proficient in Microsoft 365 suite.
- Strong Customer Service skills.
- Effective written and verbal communication abilities.
- Excellent organizational skills with the ability to manage high workloads.
- Demonstrates efficiency, effectiveness, and attention to detail.
- Positive attitude, motivation, and strong interpersonal skills.
- Problem-solving capabilities and commitment to honesty and integrity.
What We Offer
When you join our team, you can expect:
- Full training and continuous professional development to ensure compliance with regulatory requirements.
- Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- Explore various career paths and take advantage of development opportunities within our organisation.
Next Steps
Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly!
At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.
Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.