Billing Coordinator

Role Summary:
The Billing Coordinator – Ocean Imports ensures that invoices are generated and mailed out to our customers in a timely and effective manner. The Billing Coordinator must also be committed to exceeding client expectations while respecting company policies.

Principal Responsibilities: 

(The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations.):

•    Provide professional customer service 

•    Generates efficient and effective customer billing (invoicing) Import shipments 

•    Enters billing information in Tango

•    Read and review rate cards prior issuing invoice.  Follow up with Trade, Sales, OKAM for any missing rates

•    Audits files to SOP’s, quotes on file or direct quotes located in files. 

•    Coordinate with Schenker offices for charges that needs clarification. 

•    Audit invoices from suppliers 

•    Retrieve files and invoices for accounting as required 

•    Excel Spreadsheets reporting internally and WIP (work in progress) reconciliation.

•    Ensure timely billing as per KPIs and Customer SOPs  

•    Other duties may be assigned to meet business needs. 

Skills and Competencies:

(The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

•    Minimum two years' experience in Group Freight operations with solid understanding and knowledge of Ground Freight billing requirements 

•    Strong Computer skills – MS Word, Excel, etc. 

•    Excellent customer service skills required 

•    Attention to detail and strong follow-up skills a must 

•    Good planning and organizational skills 

•    Ability and willingness to work in team environment as well as independently 

•    Demonstrated ability to multi-task and meet deadlines in fast paced environment. 

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.