* Provide strategic leadership and directions to manage various warehouse operations in free trade zone.
* Managing site operations, strengthen customer relationships and drive account performance
* Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
* Accountable for the P&L performance for the responsible programs in scope.
* Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
* Continuously engage customers on commercial, operational scope of work and contract renewals.
* Enforce security and work safety measures and controls in the warehouse.
* Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
* Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.
* Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions.
* Plan and provide on-the-job training to individual staff to improve work performance and productivity.
* Ensure stock inventory accuracy and records are kept up to date.
* Ensure storage and office areas are well maintained.
* Recruitment of staff and take disciplinary action on staff when required.
* Approve staff leave application, transport, medical claims and petty cash.
* Approve requisition of items for warehouse usage.
* Minimum Diploma Holder or Degree holder.
* Minimum 5 years of relevant experience in managerial position.
* Qualification in warehouse operations and operations excellence will be added advantage.
* Positive mindset, team player and high desire for learning.
* Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA)
* Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
* Excellent presentation skills and experience in presenting to senior management.
* Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
* Frequently voice out opinions and share best practices to improve team performance.
* Excellent interpersonal skills in verbal and written communication and negotiation skills.
* Strong analytical skills to review both financial and operational data.
* Good knowledge in latest automation technologies and implementation.
* Excellent leadership and coaching skills to continuously encourage and motivate employees.
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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.