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  • Land Transport/Trucking

    Road Assist Coordinator I

    Location

    Van Buren, Arkansas, USA

    Career Level
    Graduates | Professionals
    Employment Type, Work Type
    Full Time
    Publishing Date, ID-Nr.
    , 512521
    Job Overview

    This position is responsible for providing emergency roadside assistance to driver team members, working flexible schedules, and available to work various shifts including weekends and nights. This includes assessing and diagnosing vehicle failures through careful inquiry and dispatching appropriate service to drivers based on the nature of each breakdown.

    What will you enjoy doing (duties/tasks)
    • Coordinate road repairs between Driver Team Members and Vendors, as necessary. 
    • Maintain cost per mile (CPM) goal. 
    • Utilization of equipment to reduce down time. 
    • Ensure Department of Transportation (DOT) compliance. 
    • Provide total support for driver team members, inter company operations, and external customers through effective and timely action. 
    • Effectively communicate to our internal and external customers.
    What you need to succeed (Qualifications, experience, skills, attributes)
    • High School diploma or equivalent.
    • On the job experience in similar role preferred 
    • Ability to deliver exceptional service through positive engagement and patience. 
    • Ability to work in a team environment to continuously improve results. 
    • Able to promote a culture of trust and safety.
    Why You will Love DB Schenker

    Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
    • Earn up to 3 weeks' Vacation over the course of your first year + Holidays + Sick Days
    • Full Health Insurance after 60 days (medical, dental, vision, prescription drugs) 
    • Career Advancement. We are strong believers in continual training and development for our people. Your success is our success
    • Your Safety is important to us, so we will provide protective gear
    • Health Advocacy support for you and your family
    • Company Paid life insurance
    • Company paid Short-Term Disability
    • 401(k) option 
    How to Get Started

    You can begin by applying above or visit us at https://dbschenker.com/global/careers

    Stay Connected With Us

    Twitter: @DBSchenkerUSA
    LinkedIn: https://www.linkedin.com/company/dbschenker/ 
    Facebook: @DBSchenkerAmericas 
    Visit our Blog: https://www.nowthatslogistics.com

    DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    Benefits:


    Medical
    We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

    Vision
    The option for separate vision coverage for eye exams, frames, and contact lenses.

    Dental
    The option for separate dental coverage to cover preventative major and basic dental services.

    401(k)
    The company offers a pre-tax 401(k) contribution plan with a company match.

    Direct Deposit
    We offer direct deposit to all employees.

    Holidays
    On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

    Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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