Application Support Specialist
- Pobočka
-
Warszawa, Masovian, Poľsko
- Career Level
- Profesionáli
- Typ pozície, Typ práce
- Trvalý pracovný pomer
- Dátum zverejnenia, identifikačné číslo
- , 517753
- Develop, implement, support and manage WMS across applicable facilities
- Design, build, and implement functional and technical solutions which meet requirements
- Coordinates work performed through internal customers or business partners by defining project requirements, performing feasibility and needs/impact assessments
- Performs functional analysis, requirements, definition and system configuration and testing
- Proficiently applies IT methods, professional knowledge and ITIL standards and practices to complex tasks and solution
- Lead and actively participate in all phases of system implementation project including requirements gathering, functional and technical design, system design and development, testing, roll-out and post go-live production support
- Coordinate ongoing maintenance, changes, and updates to WMS, along with additional warehouse changes including automation and interfaces with the WMS
- Develop test cases and plans to complete the unit testing
- Trains Super Users on system and related device usage
- Provides ongoing troubleshooting, support, and maintenance of application
- Provide on-call support for production applications as second and third level support
- Monitor and configure application performance and improve response times
- Advises customers and business regarding industry best practices and process methodology
- Bachelor’s degree in Information Technology or equivalent combination of education and experience
- Minimum of 3-5 years of professional experience
- Experience with warehouse management system
- ITIL certified
- Communicate effectively with management, vendors, users, customers, and peers
- Logically present issues and potential enhancements effectively
- Advanced Working SQL Query/Programming skills.
- Warehousing or Logistics Industry experience.
- Knowledge of formal systems development methodologies and best practices.
- Strong analytical and problem-solving skills
- Completes work independently, receives general guidance on tasks
- Excellent written & spoken English and local language skills are required
- ITSM tool usage experience i.e. Service Now, Remedy, JIRA etc. for Incident, Problem, Request & Change Management
- Experience in supporting users onsite
- High flexibility and ability to deal with high pressure situations
- Experience gained by working for a Global company
- Provision of high quality service to customers both internal & external
Benefity:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Medical healthcare package
Private medical healthcare offers various packages for you and your family.
Sport Card
Sport card gives you free access or discounts to many sport objects.
Life insurance
Life insurance for you and your family members.
Holiday Bonus
If you take a two week continuous holiday, you can apply for the special bonus.
Pension Program (PPE)
PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.
Annual Bonus
Depending on company results we offer you annual bonus.
Language Courses
We offer you a possibility to improve your language skills.