Logistics - Supervisor, Operations (Preferred Candidate Identified)

• Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations):

  Customer

  • Ensures inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.

  • Executes daily customer/vendor contract requirement and identify accessorial activity and ensures necessary documentation.

  • Provides professional environment with relation to external customers such as drivers, dispatchers, customer representatives.

  • Establishes, maintains and promotes high standards of customer service

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  Associate

  • Organizes and leads the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses efficiency of the associates’ work.

  • Ensures the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for (i.e. MHE, scanners, printers, PC)

  • Communicates and implements change as directed.

  • Ensures Health and Safety compliance in accordance with company policies.

  • Provides leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.

  • Supervision of all staff under your direct or indirect control.

  • Ensures all resources are utilized efficiently.

  • Continuously monitors the performance and activities of the shift operations through the use of KPI’s, with a primary focus on cost controls.

  • Ensures company policies are communicated, applied and enforced (i.e. operational, safety, regulatory and administrative).

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  Process

  • Plans, manages, adjusts the daily workload and staffing to minimize the unplanned overtime.

  • Maximizes quality and productivity by understanding job standards for each function; evaluating performance variances in order to identify root cause and corrective action.

  • Participates in the completion of workshop action plans, projects and best practices sharing /implementation.

  • Collaborates with other sites to share in safety, processes and best practices initiatives.

  • Administration duties as required to ensure daily KPI performance is achieved.

• Post-Secondary education preferred
• 1 - 2 years in a supervisory role 
• Union experience an asset
• Conflict Management skills are essential
• Ability to excel working in an extremely fast paced environment
• Strong planning and organization skills
• Excellent interpersonal and communication skills
• A high degree of initiative and the ability to work in a team environment are essential
• Excellent knowledge of general warehousing processes
• Strong computer skills
• Experience in warehousing, logistics services.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.