Air Freight Operation Executive

• Correspondence to get booking instructions from Oversea  / Shipping requests from customers.
• Booking space with carriers, then follow up booking until cargo arrived destination.
• Send booking confirmation to customer and flight schedule to Customer/Overseas.
• Issue HAWB to customer and MAWB to Airlines.
• Send Pre-alert to Overseas/Customer.
• Tracking and tracing cargo and keep Customers / Overseas updated if any changes in initial flight schedule.
• Settle claims about cargo delay, loss, missing, damage … from customers or related parties
• Make claims about cargo delay, loss, missing, damage … to carriers and other concerned parties
• Issue invoice and reserve cost for shipment.
• Cooperate with carriers to check rate before sending booking.
• Monitor Schenker onsite to properly receiving cargo avoid missing assignment flight.
• Correspond with airlines for any change in the booking and request extend cut off time if cargo late delivery. 
• Sending report to customers as per requested.
• Correspondence with Schenker IT for any system problem.
• Update information into customer’s system or airlines’ system as requested.

• Bachelors in Economics 
• Relevant working experience is preferred.
• Forwarding background is an advantage.
• Fluent communication both in English and Vietnamese
• Customer Orientation, Proactive, teamwork
• Hard working, honest and ability to work under pressure
• Attention to detail and accuracy

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Total Rewards Package

DB Schenker provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Mental Health and Well-being

We offer comprehensive support through an Employee Assistance Program, dedicated to enhancing and strengthening the well-being and resilience of our employees.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.