Encontre exatamente o que procura

  • Selecione o seu local e linguagem

  • Tecnologia da Informação

    Application Support Specialist

    Localização

    Warszawa, Masovian, Polônia

    Nível de carreira
    Licenciados | Profissionais | Profissionais Qualificados
    Tipo de emprego, Tipo de trabalho
    Full Time
    Data de publicação, ID-Nr.
    , 512351
    • Maintains application support processes and checks that all requests for support are dealt with procedures 
    • Uses application management software and tools to investigate issues, collect performance statistics and create reports 
    • Prioritises and diagnoses incidents according to agreed procedures 
    • Investigates causes of incidents and seeks resolution 
    • Escalates unresolved incidents 
    • Initiates and monitors actions to investigate and resolve problems 
    • Determines problem fixes/remedies 
    • Assists with the implementation of agreed remedies and preventative measures 
    • Carries out agreed applications maintenance tasks 
    • “Go Live” support after introduction of new solutions 
    • Support the processing of service requests 
    • Initiates and monitors actions to investigate and resolve problems.

    • Customer service experience.
    • Committed to quality, persistent with energy and focus, as well as the ability to conform to shifting priorities, demands and timelines promptly and efficiently. 
    • Quick learner with the ability to understand, and deal with complexity, quickly and accurately resolving any issues found. 
    • A good team member, able to work on own initiative but deliver in a team. 
    • English language skills essential
    • Skilled in analysing problems with SQL or Bash (Unix)

    Vantagens:

    Professional Development

    We’re strong believers in continual training and development for our people. After all, your success is our success.

    Work-life Balance

    Our vacation and leave policies reflect our belief in proper work-life balance.

    Working Internationally

    See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

    Medical healthcare package

    Private medical healthcare offers various packages for you and your family.

    Sport Card

    Sport card gives you free access or discounts to many sport objects.

    Life insurance

    Life insurance for you and your family members.

    Holiday Bonus

    If you take a two week continuous holiday, you can apply for the special bonus.

    Pension Program (PPE)

    PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

    Annual Bonus

    Depending on company results we offer you annual bonus.

    Language Courses

    We offer you a possibility to improve your language skills.

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

    Consentimento em usar cookies e recolha dados

    Utilizamos cookies para otimizar o nosso site e melhorá-lo continuamente. Para o efeito, usamos, entre outros, o Adobe Analytics. Ao continuar a usar este site, concorda com o uso de cookies. Encontra mais informações sobre cookies e como cancelar a sua inscrição de participação na nossa política de privacidade.

  • Cookies e scripts de rastreamento / seguimento

    Queremos dar-lhe a oportunidade de tomar uma decisão consciente/informada a favor ou contra o uso de cookies, que não são obrigatórios para as funções técnicas do site. Cookies são pequenos arquivos de texto nos quais os dados pessoais podem ser armazenados.

    A nossa política de privacidade visa garantir que esteja totalmente ciente da recolha e processamento de dados, inclusive através do uso de cookies nos nossos sites, e que possa tomar uma decisão na qual foi devidamente informado. No entanto, pode alterar as suas configurações de cookies a qualquer momento.

    Mais informações em política de privacidade de dados.