DBS RO - Service and Performance Manager

At DB Schenker Global Business Services you are a partner of an accounting excellence and supporting activities team. A team that is part of a global logistics network that connects the world. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.

• Responsible for the preparation, accuracy and quality of the assigned deliverables: various management reports, and corresponding information package on KPIs, SLAs, other metrics
• Provide monthly performance metrics and month end performance management reporting data sets. Analyze and compare information to history data and targets, and develop benchmarks, forecasts, reports, while ensuring timely delivery of accurate information to relevant stakeholders.
• Generate periodic reports for service delivery: Procure to pay/ Order to cash/ Record to report/ Master Data Management. Highlight trends and observations in the reported data, including identifying root causes and finding suitable solutions
• Extract data from multiple systems and convert it into consolidated reporting to support decision points
• Support the generation, analysis, and enhancement of KPI metrics and targets used to measure process and performance across the SGBS Centers
• Collect, summarize and examine financial and operational data, assist with developing metrics and establishing benchmarks
• Execute ad hoc analysis and reports, according to special requirements, as needed

DB Schenker is acting as an Employment Agency in relation to this vacancy.