- Manage trade creditor's accounts in the cluster.
- Perform dunning and collections activity on assigned portfolio including collection calls and email follow-ups.
- Perform dispute management activities including, logging of disputes, monitor and follow-up resolution.
- Assist Sr Associate during regular disputes meeting with operational teams and local BA’s.
- Manage customer portfolio to agreed level of AR overdue target.
- Check of credit risk, review of credit limit and exposure
- Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment habit.
- Coordinate with Sales, Global Account Manager and Operations regarding customer queries.
- Must be able to communicate in English.
- Highly detail oriented and organized in work.
- Ability to act and operate independently with minimal daily direction from manager to accomplish objectives.
- Excellent interpersonal, communication and problem-solving skills
- Ability to meet assigned deadlines
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
- Bachelor’s degree in accounting.
- Certified Public Account (CPA) preferred but not required.
- Good understanding of Generally Accepted Accounting Principles (GAAP) and concepts
- Good understanding of International Accounting Standard (IAS) and International Financial Reporting Standard (IFRS) and concepts
- Knowledge in any ERP System, preferably SAP
- Knowledge in Hyperion Financial Management System
- Proficient in Microsoft Excel
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.