- Overseeing the project tasks and their completion
- Support on timely delivery of customer focused solution designs for customer IT integration projects
- Drive compliance of documentation requirements for all customer IT projects
- Work with responsible operational departments and IT to assess feasibility for operational cost reduction based on standardized IT solutions with the aim to reduce operational complexity and manual data entry
- Creating visibility jointly with stakeholders on project statuses, time frames
- Define and embed concepts with the aim to increase the understanding of DB Schenker’s IT infrastructure within the Commercial organization
- Effective communicator in both written and spoken English
- Strong communication skills both internally and externally with the customer
- Desire and ability to challenge the norm and drive change
- Ability to influence and mediate / identify and remove barriers.
- Sound understanding of business process and IT capabilities.
- Ability to see commonalities between customer requests and identify opportunities to improve performance and/or reduce cost
- Ability to apply a consulting approach to help introduce best practise
- Confident to ask the right questions/ use investigative thinking - question ‘why?’ and ‘what if?’
- Active listening approach – identify the implied not just the spoken needs and be able to clearly express requirements
- Attention to details
- Patience and perseverance
- Manages time pressure well
- Strong team worker
The person on this position is responsible for overseeing the task and making sure the work gets done properly. They are not hands-on with the work, but instead they are managing and ensuring the completion of the work.