Responsibilities

Manage a portfolio of customers for accounts receivable specific activities;
Accurately investigate, clarify and allocate incoming payments;
Initiate communication via e-mail with the customers to ensure maintenance of their accounts;
Perform posting of invoices, recurring bookings, write-offs and individual allowances;
Ensure timely and accurately direct debit process, including SEPA mandates activation and clarification of return direct debits;
Assist with month-end closing activities;
Execute and document internal controls as per the agreed SLAs and internal procedures;
Trains and coaches new Joiners on the job, acting at the same time as the go to expert for critical situations/escalations;
Contribute to continuous improvement initiatives to optimize service quality;
Support performance and process reviews for internal and external customers by providing root cause analysis and preventive action plans.

Qualifications

Bachelor’s degree preferred;
1 - 3 years of B2B collections experience;
Previous experience in working with ERP, preferably SAP FI module;
Advanced English level (min B2);
Advanced Bulgarian level (min B2);
Advanced knowledge of Microsoft Office package (Excel, Word, Power Point, Outlook etc.);
Customer oriented attitude;
Strong communication skills, both verbal and written;
Ability to work independently and adapt to a fast-changing environment;
Strong negotiation and persuasion skills;
Time management skills;
Attention to details and accuracy;
Self-motivated, enthusiastic, meticulous and result-oriented;
Ability to organize, plan and transfer knowledge to new joiners or team members, based on the needs;
Intercultural knowledge and sensitivity, as well as strong service culture;
Ability to collaborate with other departments/ stakeholders to reach the targets.

Your aspirations are our priority.

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.

At DB Schenker GBS Bucharest, your success is what matters to us.

Join us and discover what matters to you:

Attractive Compensation Package

Annual performance-based bonus;
Meal tickets, Cultural vouchers;
Rewards & Recognition Program, Referral and Relocation bonuses;
Christmas and Easter bonuses;
Recognition of colleague improvement ideas (Ideas4SGBS).

Health & Well-being:

Hybrid or remote work options (location-dependent);
Private medical subscription with family discounts (children, spouse/ life partner);
4 short days per year (Leave Office Very Early);
Birthday day off;
Extra vacation days based on seniority;
Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc);
Volunteering opportunities within the organization.

Personal & Professional Development:

Mentoring program with access to Schenker Worldwide network;
E-Learning platform for continuous learning;
Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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