Service Manager
- Location
-
Warszawa, Masovian, Poland
- Career Level
- Graduates | Professionals | Academic Professionals
- Employment Type, Work Type
- Full Time
- Publishing Date, ID-Nr.
- , 573024
- 2+ years relevant work experience
- 5+ years of experience of ITIL Service Desk operations
- Ability to interact with employees at all levels
- Knowledge of escalation management and service desk operations
- ITILv3 or v4 Foundation certification
- Strong analytical and problem-solving skills to resolve technological problems
- Excellent organizational, communication, and problem-solving skills and a proven under-standing of IT business needs and knowledge of IT industry standard best practices
- Excellent Microsoft Office Skills
- Fluent in English language skills (verbal & written)
- Strong understanding and openness for different cultures
Benefits:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Medical healthcare package
Private medical healthcare offers various packages for you and your family.
Sport Card
Sport card gives you free access or discounts to many sport objects.
Life insurance
Life insurance for you and your family members.
Holiday Bonus
If you take a two week continuous holiday, you can apply for the special bonus.
Pension Program (PPE)
PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.
Annual Bonus
Depending on company results we offer you annual bonus.
Language Courses
We offer you a possibility to improve your language skills.