* To manage the activities of account(s) being handled and monitor performance in
* conformance with company policies and procedures and recommend or implement
* personnel action/s when applicable.
* To evaluate, reallocate resources, monitor and regulate team member’s performance
* and workload and provide assistance where and when necessary to ensure optimal
* efficiency.
* To mange and control account’s financial and budget activities in order to fund
* operations, maximize investments and increase efficiency.
* To resolve customer and work issues or problems within own level of authority and
* communicate or escalate with concerned parties (i.e. immediate superior, manager,
* team member, partner, customer, station, sales, etc.) when necessary to resolve and
* expedite action/s.
* To plan, develop, implement and recommend policies concerning staff and work
* standard improvements.
* To develop, calculate & present competitive and professional Logistics Solutions.
* To develop new business from existing account.
* To perform sales call or business travel.
* To train employees in work, safety procedures and company policies, evaluate
* performance of team members and provide coaching to improve and develop skills
* needed in the job.
* To prepare and submit accurate and timely reports required by management and
* customers.
* To create and establish cost, selling price and better solution / business model to
* account to enhance operations / strategies to increase revenue.
* To monitor proper filing, updating and maintenance of all company records and
* documents.
* Maintain and ensure all activities comply with ISO13485:2016 requirement.
* Degree holder of any field (preferably if related to logistics, or transportation).
* Minimum 10 years working experience in logistics industry.
* Preferably have prior working experience in a 3PL and in an MNC company.
* Business Acumen.
* Commitment for Quality.
* Positive mindset, team player and high desire for learning.
* Results oriented self-starter, analytical and innovative.
* Adaptable to fast-moving work environment.
* Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA)
* Proficient in using and creating operations dashboards to identify focus areas and drive
* improvement (e.g. Power BI, Tableau)
* Excellent presentation skills and experience in presenting to senior management.
* Excellent problem-solving skills and experience in resolving problems creatively.
* Frequently voice out opinions and share best practices to improve team performance.
* Excellent interpersonal skills in verbal and written communication and negotiation skills.
* Strong analytical skills to review both financial and operational data.
* Good knowledge in latest automation technologies and implementation.
* Excellent leadership and coaching skills to continuously encourage and motivate employees.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.
To be considered for this position you must have valid rights to work and live in Malaysia.