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    Data protection principles for dbschenker.com/global

    The protection of your personal data is important to you - and for us as well. 

    Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection. 

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    New functions, updating the privacy policy

    We adapt the privacy policy to changed functionalities. Therefore, we recommend to read the privacy policy when you visit the new version of dbschenker.com/global


    Updated: December 18th, 2019

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    6) Are data disclosed to third parties?

    For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.

    External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.

    Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.

    Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.

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    3) When will your data be deleted?

    Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).

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    5) What rights do users have?

    • You can request information about what data is stored about you.
    • You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship
    • You have the right to appeal to a supervisory authority. The supervisory authority responsible for the Schenker AG is: Landesbeauftragte für den Datenschutz Nordrhein-Westfalen Kavalleriestrasse 2-4, 40213 Duesseldorf 
      poststelle@ldi.nrw.de
    • You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
    • If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
    • To exercise your rights, send an email to: dataprotection@dbschenker.com
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    4) Are data encrypted?

    The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

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    1) Who is the party responsible for data collection and processing?

    Schenker AG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 

    Schenker AG
    Maik Goehrke
    Kruppstraße 4 
    45128 Essen

    dataprotection@dbschenker.com

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    7.3 Oracle Eloqua

    dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.

    The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.

    Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.

    The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html

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    Reduction of transit time

    Our fast and easy pre/on-carriage through our trucking networks keeps your production lean via a reduction of intermediates in the transport chain. 

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    Guaranteed capacity access

    We guarantee your global capacity, even during peak seasons for better planning, a competitive edge, and more peace of mind.

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    Leaner manufacturing processes

    Remove the intermediates in your transport chain, and let us help you to leverage a seamless, cost-effective supply chain.

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    Restrictions for dangerous goods for european land transport product DB SCHENKER | system (cross-border)


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    Contact us

    Our people make a difference by constantly striving to bring our customers forward. Our worldwide network with local expertise are here to help you so you can get your job done.

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    Consent to use Cookies and collect data

    We use cookies in order to optimize our website and continually improve it. For this we use amongst others Adobe Analytics. By continuing to use this site, you are agreeing to our use of cookies. You can find further information on cookies and how to opt out in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.