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  • Contract Logistics/Supply Chain Mgmt

    Risk Expert

    Location

    Taguig, NCR (National Capital Region), Philippines

    Career Level
    Professionals | Academic Professionals | Management & Executives
    Employment Type, Work Type
    Full Time
    Publishing Date, ID-Nr.
    , 399250

    Specific Tasks and Responsibilities

    • Address front line claims issues with customers and suppliers. 
    • Obtain, ascertain, provide and/ or exchange of information and/ or documents relating to the claim in utmost good faith. 
    • Take preventive measures as far as practicable to mitigate losses and risk exposures. 
    • Communicate with claimants and/ or third parties on the Conveyor’s behalf. 
    • Liaise externally with relevant DB Schenker stakeholders, to; reduce financial exposures and maintain an efficient claims handling process. 
    • Provide reporting and feedback to all stakeholders on cargo loss and damage exposure. 
    • Maintain consistent financial data on all FF &TP claims factors and provide guidance on appropriate P&L reserves. 
    • Adhere to all DB Schenker Risk Management on Cargo Loss and Damage. 
    • Effectively manage the requirements of "Claims" through building strong relationships with customers and external stakeholders.
    • Consciously maintain a customer focus mindset all throughout "Claims" activities.

    Primary Qualifications

    • Previous experience in 3PL customer relationship.
    • Previous experience in Claims and or Supply Chain/ Freight Forwarding industry. 
    • Advanced computer literacy.
    • An ability to undertake contentious dialogue with customers and suppliers whilst maintaining a customer focused outlook. 
    • Strong commercial acumen (an ability to weight risk and reward). 
    • Knowledge of liability claims handling instructions.
    • Knowledge of internal Claims Handling Instructions. 
    • Effective written communication skills. 
    • An ability to work and manage issues independently. 
    • Knowledge of liability claims handling instructions. 
    • Knowledge of internal Claims Handling Instructions. 
    • Effective written communication skills. 
    • An ability to work and manage issues independently.

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

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