Customer Service Clerk, Contract Logistics

• Communicate effectively with other departments to monitor transportation issues and escalate problems as per the escalation procedure
• Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customer
• Preparation of monthly performance reports to the Logistic Customers
• Receive and action special requirements or instructions from the Customer and produce
• Co-ordinate and schedule in-country transport movements - collections and deliveries, and communicate to warehouse supervisor
• Perform any special duties / projects as assigned by the management

• Degree or Technical School in Logistics / Supply Chain Management or related discipline
• Min. 1 year related working experience in Logistics or related field
• Fresh graduate is also considered
• Knowledge in import/export documents and procedures is an advantage
• Good command of spoken and written English and Mandarin
• Proficient in MS Office, including MS Word and Excel
• Good team player

Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

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