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  • Ventas/Gestión de cuentas

    Mid-Level Operational Associate

    Ubicación

    Bucarest, Bucharest, Rumanía

    Nivel de carrera
    Graduados | Profesionales
    Tipo de empleo, Tipo de empleo
    Jornada completa
    Fecha de publicación, Núm. de ID
    , 519016

    Responsibilities:


    Data Management and Reporting:


    • Manipulates and formats data to meet internal customer needs.
    • Extracts data from existing databases, calculates KPIs, and prepares Monthly Business Reviews.
    • Checks data accuracy and performs quality checks on internal and customer reports, proposing solutions.
    • Maintains documentation for existing processes, reflecting changes or clarifications and design new processes and documentation for client reports.
    • Gathers financial data from multiple sources and compiles them for reports.
    • Uploads performance indicators and volumes on MS Teams within deadlines.
    • Uses experience and judgment for data validation and elimination of system and process errors.


    Communication and Collaboration:

    • Steers communication between stakeholders: tender management, account owners, pricing teams.
    • Effective collaboration with business partners, actively engaging in business review meetings (SLAs and KPIs).
    • Close collaboration with the Team Leader and prompt updates on daily tasks/work processes.
    • Effective follow-ups and collaboration with branches/countries, internal business partners, and other stakeholders to obtain required data/information for reports.


    Process Improvement & Knowledge Management:


    • Prepares analysis and intervention plans for addressing deviations from KPIs.
    • Identifies improvement and efficiency ideas for reports and within the department.
    • Creates, designs, and delivers trainings for the department, including onboardings, re-trainings, and trainings for process changes.
    • Expands and improves knowledge within team members.
    • Prepares handover plans for new reports during migration processes.
    • Handles transitions of new processes, including participation in tests, meetings, and process documentation.


    Tender and Pricing Management:


    • Participates in all phases of the tender process as pricing lead.
    • Reviews tender parameters related to pricing and provides input for adjustments.
    • Compiles offers in internal and external formats.
    • Handles land spot quotes.
    • Estimates/checks/analyzes financial data (rate cards) and calculates specific charges/turnovers for customers.

    Qualifications:


    Experience and Knowledge:


    • 1-2 years in a similar position.
    • Intermediate MS Office and CRM tools (Sales Cloud, Excel, Word, Outlook, Databases).
    • Intermediate documentation skills for migration processes.
    • Intermediate logistics knowledge (transit time statuses, Incoterms, transport types).
    • Basic tender management knowledge (RFQ phases, statuses).
    • Intermediate internal TMS knowledge and report customization.
    • Accounting knowledge (charging merge).


    Skills and Abilities:


    • Good analytical skills
    • Ability to meet deadlines and manage multiple priorities.
    • Proactive in identifying and solving issues.
    • Initiative for continuous process improvement.
    • Internal motivation, enthusiasm, attention to detail, and results focus.
    • Effective in a customer/service-driven environment, both individually and as a team player.


    Communication and Language Skills:


    • Advanced spoken and written English (academic qualification preferred).
    • Excellent written and verbal communication skills.
    • Excellent presentation skills.
    • Additional Requirements:
    • Availability to travel for trainings, transitions, and business reviews.
    • Ability to work with a diversified portfolio and activities (reporting, PRD, CRM).


    Additional Requirements:


    • Availability to travel for trainings, transitions, and business reviews.
    • Ability to work with a diversified portfolio and activities (reporting, PRD, CRM).

    Your aspirations are our priority.   


    Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!  


     As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.   


     At DB Schenker GBS Bucharest, your success is what matters to us.

    Join us and discover what matters to you:


    Attractive Compensation Package:


    • Annual performance-based bonus;
    • Meal tickets, Cultural vouchers;
    • Rewards & Recognition Program, Referral and Relocation bonuses;
    • Christmas and Easter bonuses;
    • Recognition of colleague improvement ideas (Ideas4SGBS).


    Health & Well-being:


    • Hybrid or remote work options (location-dependent);
    • Private medical subscription with family discounts (children, spouse/ life partner);
    • 4 short days per year (Leave Office Very Early);
    • Birthday day off;
    • Extra vacation days based on seniority;
    • Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc);
    • Volunteering opportunities within the organization.


    Personal & Professional Development:


    • Mentoring program with access to Schenker Worldwide network;
    • E-Learning platform for continuous learning;
    • Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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