Risk Expert

Responsibilities:
* Address front line claims issues with customers and suppliers.
* Liaise externally with relevant DB Schenker stakeholders, to; reduce financial exposures and maintain an efficient claims handling process.
* Provide reporting and feedback to all stakeholders on cargo loss and damage exposure.
* Maintain consistent financial data on all FF &TP claims factors and provide guidance on appropriate P&L reserves.
* Adhere to all DB Schenker Australia Risk Management on Cargo Loss and Damage.
* Effectively manage the requirements of "Claims" through building strong relationships with customers and external stakeholders.
* Consciously maintain a customer focus mindset all throughout "Claims" activities.
* Actively contribute to continuous improvement of Legal Department which focuses on the efficiency of addressing Claims in a manner aligned with the SOP.
* Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
* Contributes improvement ideas.
* Participate actively on all required team meetings
* Performs other duties as assigned by direct superiors and managers.
* Compliance with the work procedures & data privacy

Qualifications:

* Previous experience in 3PL customer relationship
* Previous experience in Claims and or Supply Chain/ Freight Forwarding industry.
* Advanced computer literacy
* An ability to undertake contentious dialogue with customers and suppliers whilst maintaining a customer focused outlook.
* Strong commercial acumen (an ability to weight risk and reward).
* Effective written communication skills.
* Efficient & effective data management skills.
* Good Interpersonal skills.
* An ability to work and manage issues independently.
* Eager to learn and develop.

Accident Insurance, Bereavement Leave, Birthday Gift, Birthday Leave, Emergency Leave, Laundry Allowance, Life Insurance, Maternity Benefit for Female Employees, Medical Coverage, Medicine Reimbursement, Professional Development, Rice Allowance, Sick Leave, Transportation Allowance, Uniform & Clothing Allowance, Vacation Leave, Work-life Balance

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.