- Monitors incoming emails and request.
- Manage relationship with stakeholders through regular engagement and handling of day-to-day transactions.
- Processes invoices through Tango at rates settled by Customer Service and Sales to the correct parties.
- Identifies shipment files for all incoming invoices from service providers and Schenker offices worldwide related to Imports.
- Checks all charges against quotations for all incoming invoices from service providers and Schenker offices worldwide related to imports.
- Ensures that all incoming invoices from service providers and Schenker offices worldwide related to Imports have been charged out to the correct party.
- Ensure shipment are in profit once invoice is issued. Seek further advice when shipment is in a loss.
- Ensure all invoices are issued to the correct party (sent same day or AM following day)- To adhere to stakeholders’ requirements.
- Responsible for creating/updating standard process manuals (DTP) when required.
- Prepare and present analyses of reports and review of documentations.
- Conduct and/or participate in effective meetings.
- Handle escalations or operational issues using relevant data.
- Conduct trainings to new hires as SME.
- Drives process improvement initiatives through process standardization and best practice sharing.
- Supports Leads for administrative functions, Reporting, Group Coordination, Improvement Initiatives, and Projects that are needed to accomplish team’s targets and objectives.
- Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
- Must be a graduate of a bachelor’s degree in any Business Field
- Good Analytical skills with high attention to detail
- Good planning skills and high focus on task execution
- Good coordination skills and task/process oriented
- Flexible and ability to work with minimal supervision.
- Good organizational skills
- Ability to communicate and form relationships at all levels within the organization.
- Contribute Process Improvement Ideas
- Has a logistics background.
- Understanding of Air freight Industry including basic freight forwarding knowledge such as INCOTERMS and interpretation of shipping documentation.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.