We are searching for an Account Manager:
- with a track record in sales and account management
- with knowledge about the network of DB Schenker and our products
- who is able to solve complex tasks around the existing and future business of the customers
- who is strategically thinking and able to create a growth story with the well-known brands in his/her portfolio
Tasks and Expectations:
- In charge of managing and developing the relationships and the business with assigned accounts in the region.
- Responsible for revenue and volume growth of the accounts across all products of DB Schenker, based on very professional interaction with the senior management on customer side.
- Understand the opportunities with the accounts and prepare annual planning for the budget
- Manage the Accounts Receivables of the customers.
- Ensure that operational challenges are solved, so that DB Schenker is perceived as reliable global player both in regard to physical flow of goods and flow of information.
- Ensure that operational setups like control towers, EDI connections and data reports are designed in the most efficient way.
- Run MBRs and QBRs with the customers by aligning the internal stakeholders properly
- Support the implementation of new business in Air, Ocean, Land and Contract Logistics
- Cooperate intensely with Corporate Account Managers to ensure strong and permanent alignment on business opportunities, operational processes, and communication towards the customers
Knowledge and Skills Required:
- Experience with the Chinese culture preferred
- Strong strategic vision is required to establish account strategy and direction, including developing a target picture for future business with the account, developing strategies and actions required to achieve the targets
- Exceptional relationship management & communication skills to enable planning & budgeting, organizing & staffing, controlling & problem-solving Proactive behavior towards the customers and internal stakeholders
- Project management experience beneficial
- Financial and process analytical skills desirable
- Ability to work effectively in a customer driven deadline environment
- Ability to work in a cross-functional, matrix & virtual environment
Previous Experience and Qualifications:
- Minimum 3 years experience in the logistics industry and in a sales environment
- Knowledge and understanding of international logistics operations across multiple modes
Other Information:
- The position requires travel, domestically and mostly internationally, inter-cultural competence & global thinking
- Language skills – fluency in English (written and spoken), Mandarin very beneficial
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
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