Position Description Summary
The Billing Coordinator ensures that invoices are generated and mailed out to our customers in a timely and effective manner. The Billing Coordinator must also be committed to exceeding client expectations while respecting company policies.
Principal Accountabilities
- Provide professional customer service
- Call carriers to obtain information necessary to process shipments
- Update events as they relate to shipment pickup and delivery of shipments
- Audit carrier invoices
- Retrieve files and invoices for accounting as required
- Enters billing information into UNIX
- Generates invoices
- Audits files to SOP’s, quotes on file or direct quotes located in files
- Call customers when necessary to advise shipment status and/or obtain information necessary to process shipments
- Arrange pickup and delivery of orders with shipper, consignees and carriers when required
- Negotiate rates with carriers at times
- Coordinate with customs department if required
- Other duties may be assigned to meet business needs.
Knowledge and Skills
- Minimum two years experience in Group Freight operations with solid understanding and knowledge of Ground Freight billing requirements
- Strong Computer skills – Ms Word, Excel, etc.
- Excellent customer service skills required
- Attention to detail and strong follow-up skills a must
- Good planning and organizational skills
- Ability and willingness to work in team environment as well as independently
- Demonstrated ability to multi-task and meet deadlines in fast paced environment.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.
Accommodation and Commitment to Equity
Schenker of Canada is proudly committed to ensuring equitable hiring practices and believes in giving each and every applicant an equal opportunity to succeed on his or her own merit. Schenker of Canada strives to ensure that all recruiting processes are non-discriminatory and barrier-free and will provide accommodations throughout the recruitment process to applicants with disabilities. If you are selected to participate in our recruitment process, please inform either the recruiter or the hiring manager of the nature of the accommodation(s) that you may require. Information received relating to accommodation needs of applicants will be addressed confidentially.