- Oversee warehouse inbound and outbound operation, picking, pre-packing, WO kitting, LH management, WO return and tooling.
- Strategically manage shipping / receiving area (warehouse) in compliance with company’s policies and vision.
- Co-work with clients to ensure the operation is running safely and secured under company policy.
- Initiate, coordinate and enforce optimal operational policies and SOPs.
- Manage stock control and reconcile with Oracle data system.
- Analyse relevant reports and data indicators, problem shooting, provide solutions to meet customers satisfaction.
- Review business process and initiate by giving suggestions to drive for continuous warehouse improvement and warehouse efficiency
- Deal with planning, administration and general management issues of warehouse team which include the day-to-day supervision of staff, and overseeing work organized by all sites supervisors.
- Recruit, train the staffs including supervisors, leaders and operators to meet the company requirements.
- Receive feedback and monitor the quality of services provided.
- Handling communication with internal departments and external suppliers.
- Perform any special duties / projects as assigned by the management.
- Computer literate including WMS
- Excellent command of written and spoken of English and Mandarin
- Extensive knowledge and understanding of logistics operations and account management
- Innovative, assertive, customer-oriented and analytical
- Possess core competences including leadership, managing change, target and result focus, entrepreneurial responsibility and team steering
- Bachelor or equivalent, preferably in Logistics Management.
- Minimum 8 years relevant experience in supply chain management, with 5 years’ experience in managerial position
- Manpower management, analytical and project management skills are required
This position is responsible to manage a Logistics Operations team to achieve industry best practice and match or exceed customer requirements in the most cost effective manner.